Privat transfer til eller fra Florence Lufthavn, Station og Hotel
Beskrivelse
Service højdepunkter: Premium lufthavnstransfer til konkurrencedygtige priser Dør-til-dør-service mellem lufthavne og byområder Flyovervågning inkluderet for at sikre rettidig afhentning Gratis funktioner: Generøse ventetid tillæg: 60 minutter til lufthavnsafhentning 15 minutter for hotel/station afhentning In-car faciliteter: Flaskevand Telefonopladningsfaciliteter Lokale tips og anbefalinger fra dygtige chauffører Fleksible bookingvilkår: Gratis afbestilling op til 24 timer før afhentning Ændringer af rejsen uden ekstra omkostninger (afhængigt af tilgængelighed) 24/7 kundesupport Chauffør service: Professionelle og erfarne chauffører Bestemmelsesbekræftelse Ingen kø nødvendig - hoppe taxi linjer
Turmuligheder
Højdepunkter
Hvad er inkluderet
Afhentningssteder og tider
Lufthavn afhentning : Amerigo Vespucci lufthavn (FLR) passager afhentning område. Oplys venligst dit ankomstflynummer og anslået ankomsttid samt destinationsadresse eller hotel. Station afhentning : Santa Maria Novella Station passager afhentning område. Indtast venligst dit ankomsttognummer og anslået ankomsttid samt destinationsadresse eller hotel. Hotel afhentning: Vælg venligst at vente på hotel lobby / reception område fra 10 minutter før din planlagte afhentning tid. Angiv venligst adressen eller hotellet for at møde chaufføren ved afrejse samt afhentningstidspunktet. Kundesupport: Hvis du ikke kan nå din chauffør før din overførsel, bedes du kontakte vores hjælpelinje på + 44 1174714094 for øjeblikkelig hjælp. 1. Vælg rejsedato og antal passagerer. 2. Vælg den mulighed, der passer bedst til dine behov. 3. Gennemgå kassen og udfyld alle nødvendige oplysninger. 4. Hvis du har spørgsmål til din booking, er du velkommen til at kontakte os.
Rejsendes vurderinger
Vigtig information
- Spædbørn skal sidde på skødet af en voksen
- Servicedyr er tilladt
- Der er adgang til offentlig transport i nærheden
- Spædbørn og småbørn kan køre i barnevogn eller klapvogn
- Alle områder er tilgængelige for kørestolsbrugere
- Transportmulighederne er tilgængelige for kørestolsbrugere
- Kørestolsegnet
- Velegnet til alle fitnessniveauer
Anmeldelser(16)
The driver never showed up. The tour company told us they couldn’t reach the driver, and tried blaming cell service. Driver’s number didn’t work when I tried calling, tour operator hung up on us. 20 minutes after our pick up time, went had to find alternate transportation to not miss our flight. Terrible experience. Would not recommend.
Our driver Max was on time and got us to our destination in a timely manner.
I arranged this private transfer for my family upon arrival in Florence, Italy. Excited about our family vacation to celebrate my father’s 90th birthday, I wanted to make sure we had top notch transportation arrangements after traveling all night from the US. Before leaving I made contact several times to make sure the driver had my arrival information and there wouldn’t be any issues. I also picked this company because of the advertising of English speaking drivers. After our arrival, there was no one there to pick us up at the airport. After contacting the company via What’s app, the dispatcher tells me the driver’s name and contact, which is different than originally sent, and that she is on the way. The driver assigned did not speak English and could only send her location via gps, after waiting over an hour she shows up on foot and requires us to walk around the block with our luggage and my 90 year old father in 97 degree heat. The van was old the AC did not reach the back and looked nothing like was advertised. I spent a lot of money for comfort for my family and would have been better off getting a taxi ! I expressed my dissatisfaction and asked for compensation and was ignored with no response via What’s app. Please do not patronize this company.
The driver was 20 minutes late. I tried to call and text, but didn’t get an answer. My daughters had to hire an Uber to get to the airport on time. When the driver finally showed up, I asked him to take my husband and I to the train station but he wouldn’t. I hope they refund my payment.
We’re truly sorry for the delay and the lack of response during your transfer. This is not the level of service we aim to provide. Please share your booking details at info@rydeu.com so we can investigate and assist with your refund request. Best regards, Rydeu Customer Support
Driver was on time and personable. Really nice ride! I always try to use a driver rather than Uber. Much nicer experience.
Thank you for your 5-star review! We're glad you enjoyed the ride and appreciated the timely and friendly service. It means a lot to hear you prefer us for a smoother experience. Looking forward to serving you again! Best regards, Rydeu Customer Support
Didn’t come to address, had to walk a few blocks to get to him. Which was highly inconvenient at 4am.
We apologize for the inconvenience caused during your pick-up, especially at such an early hour. Please share your booking details at info@rydeu.com so we can review this and work on improving our service. Thank you for your feedback. Best regards, Rydeu Customer Support
Outstanding service from Florence airport to hotel. We arrived to rainy weather. Driver was waiting with umbrellas, and brought the van to the exit door to pick us up. Then got out and walked with us to find the hotel entrance in an area where cars are not allowed. Would definitely use this service again.
BEWARE SCAM 0-5 a scam will take your deposit and you’ll have to dispute with bank BEWARE SCAM Do not use at all the company doesn’t even operate in Italy
That was my first trip abroad, and I struggled with the language. However, the services I booked through them made me feel at ease as they communicated with me in my native language, which was very helpful.
Loved it! Driver was waiting for us when we arrived Helped with our luggage. Very professional Highly recommend
