T
Very nice zoo but couldn't find the tickets
I find it very unclear where my card was. Looked for at least 15 minutes for that. Your card has a bar code and you need a QR code.
Prag Zoo Billet med Online Audio Guide
+14 photos
Kort fortalt
- Varighed
- 2–3 timer
- Pris fra
- $23 / person
- Sted
- Prague, Tjekkiet
- Bedømmelse
- 3.9 / 5 · 9 anmeldelser
- Sprog
- DE, DE, EN, EN
- Gruppe
- 1–15 pers.
- Afbestilling
- Gratis afbestilling
- Bekræftelse
- Øjeblikkelig
- Billet
- Mobil- eller papirbillet accepteres
- Operatør
- Get Prague Guide
Beskrivelse
Næsten fem tusinde dyr lever i dag i Prags zoologiske have, som ifølge mange placeringer er i top 10 af de smukkeste zoologiske haver i verden. Men vejen til succes har været lang og vanskelig. Den overlevede Anden Verdenskrig, men også mange oversvømmelser. Hun har opnået respekt over hele verden for sin succes i avlen og har vundet mange verdenspremierer. Lad os sammen besøge denne unikke zoologiske have beliggende i Prags Troja-distrikt. Vores lydguide vil introducere dig til historien og individuelle pavilloner, men også tilbyde dig en af de mange måder at besøge Prags zoologiske have på. Du modtager din billet- og lydguide-loginoplysninger en dag før datoen, hvor du lavede din reservation, via en separat e-mail. Umiddelbart efter du har logget ind, kan du starte din selvguidede lydtur foran hovedindgangen til Prags zoologiske have, der ligger ved U Trojského zámku 120/3 i Prag-Troja-distriktet. Det er nødvendigt at have en fungerende internetforbindelse for at lydguiden fungerer korrekt,
Turmuligheder
Rejseplan
Prague Zoo
Besøg en af de 5 smukkeste zoologiske haver i verden, der kan prale af mange af verdens bedste dyreavlspræstationer fra hele verden sammen med en online audioguide, der fremhæver de mest interessante dele af zoologisk have. Kuponen, som du modtager, er ikke en direkte adgangsbillet! Du modtager din adgangsbillet til Prag Zoo i en separat e-mail. Tjek også din SPAM-mappe.
Hvad er inkluderet
Inkluderet
Online Audio Guide på din mobiltelefon
Audioguide er tilgængelig på EN, ES, FR, DE, IT, CZ, RU, PL, ZH (forenklet) sprog.
Interaktivt kort over Zoo
Online Zoo Entry billet, som du modtager via en separat e-mail
Ikke inkluderet
Overførsel
Live guide
Hovedtelefoner - vi anbefaler at have de egne høretelefoner
Drikkepenge
Alt andet ikke inkluderet er udelukket
WiFi
Rejsendes vurderinger
3.9
9 anmeldelser
Vigtig information
- Kørestolsegnet
- Spædbørn og småbørn kan køre i barnevogn eller klapvogn
- Servicedyr er tilladt
- Der er adgang til offentlig transport i nærheden
- Transportmulighederne er tilgængelige for kørestolsbrugere
- Alle områder er tilgængelige for kørestolsbrugere
- Velegnet til alle fitnessniveauer
- En fungerende internetforbindelse er afgørende for, at online lydguiden fungerer korrekt!
Afbestilling
For at få fuld refusion skal du afbestille mindst 24 timer før det planlagte afgangstidspunkt.
1+ dage i forvejen100% tilbagebetaling
0–1 dage i forvejen0% tilbagebetaling
Anmeldelser(9)
7
Deposed
Not through this booking, tickets are not valid.
E
A good day out
I had booked the zoo, but then got the days mixed up with another excursion. So I contacted Tripadvisor explaining this and that I have ADHD and Dominik was able to change the dates, so please thank him on my behalf as I was getting stressed over it and he was so pleasant in his messages We didn't actually have audio guide at the zoo, we weren't given earphones, just told to scan our QR code. Wasn't a big issue. Zoo was good, chairlift was excellent 🤗, well worth the couple of pounds each. We would come back as it's so big, we didn't see half of it!
T
The zoo was amazing!...
The zoo was amazing! Loved it! However, the staff working that day were not helpful at all. Very disappointed in the customer service. We bought our tickets on Viator before travelling which is a legitimate company but I couldn’t bring up the QR code but could show my bar code, the emails and information that I bought the tickets and paid, etc. and no one would help or honor it. Had to buy tickets again. No one was willing to help or honor what I had already paid for. So though the zoo was amazing, the staff was not!
Operatørens svar
Thank you for sharing your feedback. We’re glad to hear that you enjoyed the zoo itself, but we’re very sorry about the difficulties you experienced with your tickets and the lack of assistance on the day. We understand how frustrating it must have been to have already paid for your tickets and then be unable to use them because you could not display the QR code. We’re sorry that the situation resulted in you having to purchase tickets again. We take your comments about the customer service seriously and will share this feedback with the relevant team. We hope that, despite this unfortunate experience, you were still able to enjoy your visit to the zoo. Thank you again for bringing this to our attention.
V
Really enjoyed Prague ZOO...
Really enjoyed Prague ZOO with the audioguide - super easy, interesting info, and relaxing day out in nature!
Operatørens svar
Thank you for your lovely review!
X
Great day out
Fantastic zoo, easy to find, animal welfare is excellent
Operatørens svar
Thank you for the review!
J
Poor customer experience. Couldn’t access tickets
Could not access the tickets and had to purchase directly at the zoo. Would not recommend. Tickets not accessible through the via tour app.
Operatørens svar
Thank you very much for your feedback! Every comment helps us improve the experience.
A
Wonderfull Day at the Zoo
It is a wonderful place. Animals are amazing and staff are friendly. Wasy to reach even by walking and nice freezing temperature. I loved the Wild African Ass. Amazing animal. Also, Hugo, All are making a wonderfull experiance.
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