Our driver was very polite but did not know any information regarding any of the areas we visited. I truly believed that we should have been given some recommendations on our 4 hours between cities. It was definitely not the drivers fault. I feel like the description of the day was misleading and I should have planned better for our group of 8 people. I had communicated to the tour company regarding interested in seeing sites along the way. I was told the driver would have plenty of suggestions and information. Unfortunately he was unaware of anything that was involved with our tour. He did the best he could under the circumstances.
Dear customer, Thank you so much for sharing your feedback with us. We’re really happy to hear that your driver was polite and did his best to make your journey comfortable. We’re truly sorry that the experience didn’t fully meet your expectations regarding sightseeing recommendations. Our service is a private transfer with an English-speaking driver, not a guided tour. While our drivers are always happy to offer general tips and assist with logistics, they’re not licensed tour guides. We apologize for the miscommunication with our support team. We’ll make sure to communicate more clearly and provide better local suggestions for future travelers. We hope to welcome you again soon for another journey . Warm regards, The Europe Journey Team
