Malerisk Samobor og Samobor Castle Halvdagstur

Thank you for your very detailed review — we genuinely appreciate the time you took to analyze our business model so thoroughly 😊 First, we must apologize for one thing clearly beyond our control: the snow. Unfortunately, despite multiple attempts, we are still unable to influence weather conditions. Our weather-control department is underfunded — most of the budget goes to booking platform commissions (more on that below). We also agree with you on one important point: the price is high. What often isn’t visible to guests is that a significant portion of that price does not go to the local agency, driver, or guide at all, but to the booking platform as commission. Sadly, we don’t receive anywhere near $300 per person — we receive the survivor’s share after everyone else takes their cut. Regarding transportation: yes, Uber can take you to Samobor. It can also smile politely, share local history, wait for you, adapt the itinerary, and answer questions — oh wait, that’s the guide. Google is also an excellent historian, though it rarely notices if you’re cold, lost, or holding cake. We’re happy you enjoyed the cake and found the guide friendly and informative — at least the human parts of the tour worked as intended. We absolutely respect your recommendation to travelers who prefer full DIY experiences. For guests who value guided storytelling, organization, time-saving, and local expertise (plus cake), this tour still finds its audience — even in the snow. We fully respect that this tour was not the right fit for you, but we also stand by the many guests who recognized it as a positive experience and a fair value for what was provided. Wishing you smooth travels and many sunny trips ahead ☀️ The Management (still negotiating with the weather) P.S. It’s possible that the $600 figure you mentioned reflected the cost if the tour had been booked for three people. When you changed to two people, the price dropped by roughly one-third — though again, this is not the amount the agency actually receives, as most of the cost goes to the booking platform’s commission.

Thank you for a such nice words and we are glad your experience was on top level :)

Thank you for giving us a trust to show you picturesque city of Samobor. We are very glad you enjoy the city, as well Kremsnita cake. Enjoy the rest of time in Croatia with a nice weather for taking photos :)

With these words, you make us proud as we accomplished our purpose - to ensure you enjoy the tour :) It was a pleasure to have you in Samobor and to show you some of the hidden gems nearby Zagreb. Thanks for the kind words and review because it means a lot to us. All the best from Servus Team

Dear Mrs. Fiona, we are very happy that you enjoyed the tour and had a nice time. Thank you for such lovely words and review. We appreciate it. Hope to see you in future. Servus Tours team

Dear Sarah, it was our pleasure to have you on this tour. Thank you for a such nice words and hope to see you again in Croatia. Till some next time :)

I'm glad you liked this hidden gem nearby Zagreb. Your words describes in the best way Samobor how to enjoy there. Thank you for your comment, as well for photos from this tour.

Thank you very much Miss Cecily. It was my pleasure to have you in Samobor. Hope to see you soon, no matter it will be in Croatia or in South Africa :)

Thank you Karen and Charles! It was my pleasure to be your guide and I'm very glad you enjoyed the city of Samobor and its hidden gems. Hope to see you soon :) Dejan