Oahu: Heldags rundvisning på øen med snorkling

The tour covered a lot of ground and we saw nice sights. That was the positive side. The tour guide, Rob, was a different story. I’ve done dozens of tours like this and have never written a bad review … until today. He talked 110% of the time, he NEVER stopped talking for 10 hours, I mean never. He told us about his surfing, the movies he was in, the car he was working on, where he used to work, how he wants to be a stand up comedian, about his dog, how smart he was, what a good guide he was, and who knows what else. He would make attempts at jokes, which were horrible, then burst out into an obnoxious laugh, and then say, “am I funny?” That happened at least 15 times. At least six times he mentioned tips, even suggesting $20 per person. Many times he suggested we review the tour and give him a 5 star rating. He further said if “you can’t give a five star review, don’t post one.” After two hours, I wanted to scream! From a safety standpoint, he held the microphone in his hand all day, driving with one hand. Many times he used his other hand to point leaving no hands on the steering wheel. A headset should have been used from a safety standpoint. He was horrible and by far the worst guide I’ve ever had. His comments were highly unprofessional. We tried to tune him out but that was impossible. We wanted to hear about Hawaii, not his personal life and horrible, obnoxious commentary.

You get to see a lot of the Island and you get to experience things you might have missed otherwise. You learn some history, take in some sights, taste local cuisine without the hassle of parking. Henry was our guide and we enjoyed him very much!

Very disappointing experience. I was never picked up, and no proper solution was provided. I wasted my time waiting for a service that never showed up. I would not recommend this service.

Please save your money and don’t get in the bus with Rob!! Read the reviews about him truly before you decide to waste money!!!

Good value but rather go to less places and spend more time at each - ex: the Dole plantation, could spend more time there and either ride the train or do the maze or enjoy the shopping. Did not need to stop by the coffee place at the end. The location for snorkeling was not great. Would be fun to stop and do some interactive activities. The van was very hot after lunch.

The stops were worth it. But felt rushed. And the guide talked a lot about his own family and experiences and didn’t focus on the areas we were passing. He didn’t answer questions either. The stops were well worth it but the narration was not.

Great sightseeing tour beautiful sights kids , and thr adults were just let down there was no actual sea turtles snorkeling

My friend and I had a completely miserable experience on this tour. It was easily the worst tour I have ever encountered, and I strongly advise everyone to avoid it. The Guide (Rob): The day began with our guide, Rob, lecturing us like unruly children on how to behave and respond to him. This set a terrible tone. For the rest of the trip, he talked incessantly about himself, told childlike and highly inappropriate jokes about his wife and other women, and made frequent political remarks. When the group didn't react to his satisfaction, he would loudly groan and say, "OMG, I can't wait to be done with this group of people, you guys are not fun at all." By the end of the day, we knew more about Rob's personal life than the island. The Itinerary & Logistics: Everything was completely rushed. The stops, while some beautiful areas, many consisted of generic tourist traps, and we were given little time to look around. Lunch was limited, not included in the price, and felt rushed. The only time we weren't rushed was at the snorkeling stop, where we were stranded for nearly two hours. The Snorkeling Stop: The snorkeling location was horrifying. The water was blackish-brown, smelled terrible, and was completely murky—the one brave person who went in couldn't see a thing. The area looked like a neglected campground, filled with homeless tents, bedding, clothes and carts. While we ended up having a touching, sad conversation with a local homeless man and shared our food with him, it begs the question: why is a professional tour company using this location? To make matters worse, before anyone got off the bus, Rob filmed everyone taking snorkeling gear while loudly declaring he was capturing evidence so he wouldn't get stuck paying for "stolen equipment." There are ways to manage inventory without threatening paying customers. The Positives: The only saving grace was that some of the locations were naturally beautiful, allowing us to walk away and escape Rob’s voice. Customer Service Fail: When I called the office to complain, the staff admitted that I was not the only one who had called to complain about this specific tour. I was promised a callback from the owner. Unsurprisingly, no one ever called me back. This company does not care about customer satisfaction or basic professionalism. Save your money and book elsewhere.

+3

Paul is wonderful! His native Hawaiian culture was a great asset to telling us about Hawaii traditions and cultures and language. He is very interactive with his tour, very fun. We will book again!

Rob is very friendly, knowledgeable and a great host. We loved the tour, learnt a lot and covered many interesting sights. Much appreciated 👏