Montreal spring på/spring af-tur

The ride was informative (live guide was nice) and the buses were timely. The Gray Line does not have maps with timetables available until after you board, which resulted in us arriving 15-20 minutes early to our first stop. Also, there are no signs at the stops indicating this is where to meet the bus.

Stops are hard to find as they are not marked on the street. After calling and messaging I was sent this, which I’m not sure why they don’t have posted on their website! Departure point: 1001 Dorchester Square (downtown Montreal) Stop 1: Corner of St-Antoine and Place D'Armes Extra info: This corner is right next to the Japanese restaurant called Kyo Stop 2: Bonsecours Market located at the corner of St-Antoine and Place D'Armes Stop 3: Archeology Museum of Montreal located at 350 Place Royale Stop 4: The Village located at the corner of Atateken and St-Catherine Stop 5 Quartiers des Spectacles located at the corner of President-Kennedy and Bleury Stop 6: Fine Arts Museum located at the corner of Sherbrooke and Musée Stop 7: St-Joseph Oratory located right next to the Duc de Lorraine French bakery Stop 8: Kondiaronk Lookout near sidewalk entrance to the Beaver Lake Stop 9: Camillien Houde Lookout in the parking lot **For this week the stop number 9 is closed as they are repaving the area in preparation for Montreal's bike race.**

Incredibly poor experience - the route had potential to give a great overview of Montreal however the tour guide knew very little about the history of Montreal and she had no interesting or relevant information to share - as an example “on your right is a bank” (a standard commercial bank😳) and “there are many animals in the mountains like squirrels and ducks “!!!. If your guide is a female who moved to Montreal 4 years ago AVOID!!!!

Great way to get an overview of the city. The tour guides were inconsistent in quality, but if you get on Frederick’s bus, stay on it! He was excellent!

Good overview of the city for first-time visitors, and good refresher for anyone else. Frederick, our guide, was exceptional.

Streets were closed, park was closed missed a lot. And the rest if not very scenic. Bus was very clean and guide easy to hear

Quite good, the buses were in 20 min, so not bad. The buses were quite good. Will recommit friends and family

The worst! Waited an hour for pick up. Told three different spots for pick up. Told to get off bus before tour finished and wait for another bus. Really only a handful of interesting sites. Called numerous times to find pick up kept being put on hold. No one seems to know the facts or city. Finally dropped off a long way from our pick up.

This was a HORRIBLE experience. There was no working air conditioner on the bottom level; there was no way to identify pick up spots once arrived; there was no organization to this process whatsoever.😡😡. The only positive person on this adventure was the Tour Guide- Debbie. Clone her please. Please improve with your customer service because it sucked- don’t be so greedy to collect fees with no concern for your clients!!!

We were looking forward to our Montreal tour. We got on the top level toward the front of the bus. When the guide got on he brought his own speaker and sat on the top level. We could not hear a word he said (and others around us were equally as frustrated). We indicated to the guide we could not hear what he was saying and he simply shrugged his shoulders indicating there was nothing he could do. While not our intent, we got off the bus about half way through the tour and waited for the next bus. Once we got on the second bus, the guide was connected to the speakers in the bus and we were able to hear everything very clearly and the guide was wonderful. We spent $90 and ending up having only half a tour. They should have let us know when we got on the first bus that the audio from the guide was inferior at best. I certainly would not recommend this tour until the speaker systems are corrected/improved in all of their busses!!