Miami Beach Pedicab Tour

This should be zero stars. Booked the tour for September 21 at 9 am. Showed up on time, at the right place, no tour. Called the office and talked with the "customer service' rep who did not apologize, or offer a later time or anything. Just too bad for you. They had my reservation they just screwed up and did not send anyone. I said this will result in a bad review and he replied "I don't care". Business like this survive because they still get new customers even when they provide poor, or in this case, no service. Do yourself, and ALL Fellow Travelers a big favor, and DO NOT use these guys. Still, if you want to plan a tour, and be left standing at the end of a dead end street, (1500 Ocean Drive) in the hot sun, this is the tour for you.

DO NOT BOOK The tour operator NEVER showed and never responded to my calls, texts, emails and chats. I called Viator and they weren’t able to give me any resolution. I booked this special tour on my husbands birthday and was tremendously embarrassed and angered that this happened.

The tour provided great information about the origination of Miami. Our guide is knowledgeable. The sites and buildings are beautiful, historic, and colorful. It is great to see Miami’s beginning and the continued transformation of the area.

Can't really recommend this as an Art Deco tour, especially since the pedacab isn't allowed down the main drag of Ocean where the best buildings are. For that you'll have to take a walking tour like the one at the Art Deco center. My driver was also quite short on detailed info about Art Deco and some of what little he said was misinformation. There was in fact AD development during the 30's and 40's (from the WPA and others). It didn't all happen in the 50's. And he didn't talk about the aesthetic elements or components itself at all. It was a lot of "I like this building" type commentary. But if you want an easy, lazy, pleasant ride through areas near Ocean Ave and hear about the wealthiest island (many other Miamians love to brag about their millionaires and billionaires).then it's ok. Just don't expect to see much Deco, much less learn about it.

Mark was a fantastic tour guide! He made the tour fun and interesting. He is very passionate about Miami’s history and made it come to life! We would suggest this tour to anyone, this was a great time!

No Show. Cancelled on us the night before so it was too late to book another tour. We will see how hard it is to get our money back. Horrible customer service!

The agent never showed up and apparently was not aware that we had booked and paid. He just cancelled when we called. A terribly disappointing experience. And no excuse has been offered from Viator. Will never use Viator after this.

Mark was a great guide. He knew the history and had lots of fun details about the local area. He knew and cared about preservation of the great art deco buildings.

Mark was amazing! This was a great tour, personalized to what we want—driver Mark (who also owns the business) was funny, knowledgeable and interesting. We had a great time chatting with him as he drove us around and showed us so many cool things! Follow him on Instagram sobe_rides Would definitely do this again!

The best tour I've experienced on Miami Beach!! The driver was punctual! He was friendly and very informative! My family had a great time. I would highly recommend any time someone is in town. We booked our next tour already!