Hoteller i nærheden af London to Southampton Cruise Port - Shared Shuttle Transfer
Beskrivelse
Dette er en dør-til-dør fælles transfer service fra Central London til Southampton Cruise Port, der kombinerer overkommelighed med komfort. I modsætning til standard bus- eller bus-tjenester henter vi dig direkte fra dit hotel eller adresse i det centrale London og afhenter dig på din udpegede cruise terminal eller hotel i Southampton. Der er ingen faste stop eller offentlige terminaler til at navigere. Afhængigt af antallet af passagerer, der er booket på samme rute, kan køretøjet udelukkende bruges af din gruppe eller deles med en eller to ekstra grupper, med maksimalt 7 passagerer pr. køretøj på alle tidspunkter. På roligere dage, når ingen andre passagerer rejser på samme rute, vil din transfer fungere som en privat tjeneste uden ekstra omkostninger, og du vil blive informeret om dette på forhånd. Hvis du foretrækker at garantere eksklusiv brug af køretøjet, bedes du kontakte os.
Turmuligheder
Højdepunkter
Hvad er inkluderet
Afhentningssteder og tider
Chaufførdetaljer & kommunikation Din chaufførs navn, telefonnummer og køretøjsoplysninger vil blive sendt inden for 12 timer efter din planlagte afhentning, via e-mail, sms eller WhatsApp. Kontakt os, hvis du ikke har modtaget disse oplysninger. Vi anbefaler stærkt at give et mobilnummer tilgængeligt på WhatsApp eller iMessage, da mange af vores kunder har fundet disse kanaler som den mest pålidelige måde at holde sig opdateret. Chaufføren vil bekræfte deres nøjagtige ankomsttidspunkt og levere live opdateringer, hvis du bruger begge platforme. Sørg for, at din telefon er tændt for at muliggøre glat koordinering. Hvis du støder på nogen problemer, kan du altid nå kontoret eller chaufføren ved hjælp af de kontaktoplysninger, der er angivet. Mødelokaler – Central London Vær venlig at vente i hotellets lobby eller uden for hovedindgangen til din bolig på den planlagte afhentning tid. Hvis du ikke kan finde din chauffør, bedes du forblive på mødestedet og ringe til det nummer, der er angivet. Samordning af afhentningstiden Da dette er en delt transfer, kan vi lejlighedsvis foretage små justeringer af den ophugningstid, der blev valgt, for at koordinere flere Samlinger og sikre en effektiv rute for alle passagerer. Hvis der er behov for en justering, vil du blive informeret mindst 24 timer i forvejen med den opdaterede tidsplan. Ventetidspolitik – Central London Vi inkluderer 15 minutters gratis ventetid fra din planlagte afhentning. Hvis passagererne ikke kommer inden for 15 minutter, gælder der forlængede ventetidsgebyrer. Gebyrer anvendes pr 15 - minutters slot, starter fra £ 12,50. Betaling kan ske til chaufføren kontant eller via sikker betalingslink. For at undgå forsinkelser og ekstra gebyrer beder vi passagererne om at være klar til afhentning på det bekræftede tidspunkt. No-Show: Hvis passageren efter 30 minutter fra den planlagte afhentningstid ikke kan kontaktes eller ikke vises på mødestedet, vil reservationen blive klassificeret som no-show og refusion vil ikke være mulig. Bagageassistance Din chauffør vil møde dig på det angivne sted, hjælpe med din bagage og ledsage dig til køretøjet. Der ydes hjælp til både ind- og udladning.
Rejsendes vurderinger
Vigtig information
- Servicedyr er tilladt
- Der er adgang til offentlig transport i nærheden
- Velegnet til alle fitnessniveauer
- Kontroller venligst de angivne oplysninger om din chauffør, du kan finde dem enten via e-mail, sms eller Whatsapp.
- Sørg for, at du har givet os din fulde afleverings- / afhentningsadresse, herunder postnummeret.
Anmeldelser(35)
Rideshare van was on time to pick us up at the hotel. No problems. Pleasant driver was very helpful with our luggage.
Thank you so much for your kind review! We're delighted to hear you had a great experience. We truly appreciate your recommendation and hope to welcome you again soon!
Very clean car. Arrived early and courteous driver. Knowledgeable and offered to assist with everything.
Thank you so much for taking the time to share your experience and for your kind words. Your feedback means a great deal to our entire team and motivates us to continue providing the highest level of service. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back on your next visit to London. Safe travels!
Driver was prompt. Vehicle was clean. He drove safely and delivered exactly on time to the proper location for our ship. He communicated via text prior to the pickup. Would recommend this company for an easy ride to the South hampton port from London.
Thank you for taking the time to share your experience. We are pleased to hear that your driver arrived promptly, maintained excellent communication before the journey, and ensured a safe and comfortable transfer to Southampton Port. Providing reliable, stress-free transportation is always our goal, and we're delighted that everything went according to plan. Your recommendation means a great deal to us. We look forward to welcoming you again for your future travels in the UK. Safe onward travels and thank you for choosing Trust Transfers!
The pickup was late. We missed our boarding window on the ship. There wasn’t room for luggage in the back we hadn’t all sit riding backwards as others were added to the trip late and were on the transfer when we were picked up Also said the trip duration was 90 minutes but took 2.5 hours on a Saturday
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not fully meet your expectations. We would like to clarify that this service is a shared shuttle transfer, not a private transfer. The shared nature of the service, including the possibility of additional passenger pickups and drop-offs, is clearly stated in the product description before booking. Regarding the journey duration, the distance between Central London and Southampton Cruise Port is approximately 85 miles. Under normal traffic conditions, the journey typically takes around 2 to 2.5 hours. We do not advertise this route as a 90-minute transfer, as such a journey time would not be realistic given the distance and typical London traffic conditions. For this journey, a Mercedes V-Class vehicle was provided and operated within the advertised capacity of the shared shuttle service. The vehicle carried a maximum of six passengers, as stated in the product description, and luggage was accommodated accordingly. We are also concerned by the comment regarding the boarding window. As Southampton cruise terminals generally recommend arriving well in advance of embarkation deadlines, passengers should allow sufficient travel time based on the actual journey duration of approximately 2 to 2.5 hours. We cannot comment on where the 90-minute estimate originated, as this is not information provided by our company or within our product description. We appreciate your feedback and will continue working to provide a reliable and comfortable shared transfer service for all travellers.
We arranged for a private trip from London to Southhampton. I then got an email the night before saying the pick up has changed from the time I set to 45 min earlier because we need to pick up two more people. What? Next morning we go from Marriott to another location to pick up 2 more people with already my family of 4. Van is packed with zero room for 2 hours. Then joins arrival driver doesn’t know where to go even though we were asked for ship name on our reservation. On top of that we had to go to another location and drop off this other couple. Trip took extra hour and was over 400 pounds. Private limo would have been 500 pounds and half the time. Don’t use this service contact black lane. You can bet we have booked them for trip back to London after this experience.
Thank you for taking the time to share your feedback. We are sorry to hear that the service did not meet your expectations. We would like to clarify that the service booked was our London to Southampton Cruise Port Shuttle Transfer, which is a shared transportation service rather than a private transfer. This is clearly advertised as a shuttle service designed for passengers travelling in the same direction to Southampton Cruise Port while benefiting from a significantly lower price than a private vehicle. As part of this service, passengers may share the vehicle with another group travelling on the same date. To ensure comfort, we limit our shuttle vehicles to a maximum of two groups of travellers and no more than six passengers in total, despite the vehicle having a higher seating capacity. The vehicle assigned for your journey was a licensed passenger van designed to accommodate this service. Because this is a shared service, pickup times may occasionally be adjusted to allow the collection of other passengers booked on the same route. Likewise, door-to-door service means that passengers may have different cruise terminals or hotels within the Southampton port area, which can require additional stops along the way. We would also like to clarify that the total amount paid for this booking was £291.68, rather than the £400+ mentioned in the review. Our shuttle transfer service was specifically created to provide a more affordable alternative to private transfers while still offering a door-to-door service. Customers who prefer a dedicated vehicle with direct transportation and no additional pickups or drop-offs can choose one of our private transfer services, which are also available on Viator website. We also appreciate your comments regarding the driver's familiarity with the port area. As Southampton can accommodate multiple cruise ships across different terminals on the same day, drivers will always verify the cruise ship name or terminal with the customer upon arrival to avoid any confusion. In some cases, drivers may also confirm the ship's location with port staff or security personnel to ensure passengers are dropped off at the correct terminal as safely and efficiently as possible. Thank you again for your feedback. We are pleased that you arrived at Southampton Cruise Port on time, and we wish you an enjoyable cruise.
Great service. Driver was on time and very friendly for the 2'ish hour drive. Highly recommend, much better than cabs
Thank you very much for your wonderful review. We are delighted to hear that you enjoyed the journey and found the service reliable and friendly. Providing punctual pickups, professional drivers, and a comfortable travel experience is exactly what we strive for.
Excellent service. Picked me up on time at my hotel, drove professionally to cruise port. Would recommend.
We greatly appreciate you taking the time to share your feedback. It is wonderful to know that your transfer to the cruise port went smoothly and that your driver arrived on time and provided a professional service throughout the journey. Delivering reliable and stress-free transportation is always our goal. Thank you for your recommendation and for choosing Trust Transfers.
The transfer was crowded. We had seven adults in the van and it was tight. The driver was not personable and seemed hurried.
pick up at hotel was wonderful. comfortable van. extra stop to get a bag out of storage went very smoothly.
Thank you very much for your kind review! We are pleased to hear that your hotel pick-up went smoothly and that you found the vehicle comfortable throughout the journey. We are also glad the additional stop to collect your luggage from storage was handled efficiently and without any issues. Thank you for choosing Trust Transfers. We truly appreciate your trust and hope to assist you again in the future.
We had a great experience with trust transfer. Communication was great, Driver was prompt, friendly and safe. Will use again
Thank you for the great feedback! We are so glad to hear that you enjoyed our prompt, friendly service and clear communication. It was a pleasure to assist you and we look forward to welcoming you back for your next trip.
