Hoteller i nærheden af London Eye Ticket, Big Bus Hop-on Hop-Off Tour & Thames Cruise
Beskrivelse
Oplev London ombord på en åben Big Bus sightseeing tur, med adgang til det ikoniske London Eye inkluderet i hver billet. Vælg en 24-timers eller 48-timers hop-on, hop-off billet og udforsk byen i dit eget tempo, med stop i nærheden af Buckingham Palace, Westminster Abbey, Big Ben, Tower of London, St. Paul's Cathedral og mange andre berømte vartegn. Nyd panoramaudsigt, spændende ombordkommentarer og betagende 360° skylineudsigt fra London Eye. Hver billet omfatter også en one-way Thames River cruise mellem Tower of London og Westminster Pier, der er tilgængelig i begge retninger. 48-timers billetter inkluderer også tre live guidede vandreture på Engelsk: Royal Walk, Jack the Ripper Walk og Harry Potter Walking Tour, der udforsker kongelige vartegn, berømte filmsteder og Londons mørkere historie ud over busruten.
Turmuligheder
Højdepunkter
Hvad er inkluderet
Rejsendes vurderinger
Vigtig information
- Kørestolsegnet
- Servicedyr er tilladt
- Der er adgang til offentlig transport i nærheden
- Transportmulighederne er tilgængelige for kørestolsbrugere
- Alle områder er tilgængelige for kørestolsbrugere
- Velegnet til alle fitnessniveauer
- Forhåndsbestil din London Eye tidslinje ved hjælp af Big Bus Manage My Booking-portalen. Detaljer angivet på din voucher.
- Din hop-on, hop-off billets gyldighedsperiode begynder fra datoen og tiden for aktiveringen.
- Busser er alle udstyret med ramper til kørestole eller barnevogne
- Aktiver din mobil kupon eller QR på en af de udpegede Big Bus stop
- Børn under 2 år rejser gratis
- Thames River Cruise leveres af City Cruises
- Vandreture er kun inkluderet med 48-timers billetter: Royal Walk (Stop 8, 10: 00), Jack the Ripper (Stop 19, 13: 00), og Harry Potter (Stop 21, 16: 00).
- Bemærk venligst, at Stop 1 – Green Park er ramt af en langvarig lukning af hovedbusstationen. Mens de blå og røde ture vil fortsætte med at passere gennem dette stop, er boarding påvirket. Resultatet er, at Red Tour nu starter og slutter ved Stop 2 – Hard Rock. Kunder rådes til at komme om bord fra dette sted.
Anmeldelser(340)
Unfortunately not a great experience - after purchasing this package 2 months prior to travel and booking London Eye ticket/time through the Big Bus App as directed by Viator we did so 2 months ago for our date of travel and time. When we went to activate the big bus ticket for the 48 hours on the morning of tour, it didnt "activate" proceeded to bus stop and asked attendant who said it was his first day and we could get on anyway. Red line tour is many hours, good sightseeing for central London, its slow. Second day was our London Eye booking which we had prebooked and had the QR code in the app until the morning of, then when we went to use it, it had disappeared. No assistance from Big Bus customer service who blamed viator for not confirming order, however hard to believe since our booking has been active since 2 months ago on the App. London Eye team members who arent affiliated assisted us (no help from Viator or Big bus) hence the dissapointment in this review. Big expense to just give up on, and a family holiday. I wouldnt do this again, id do London own transport and tickets for london eye on the day 👍 Second day did the blue line, takes a really long time for between stops and buses caught in traffic. Ended up doing the subway. River cruise was nice.
Hi Katherine_W! We're sorry to hear about the issues with your ticket activation and London Eye booking, especially after planning everything so far in advance. We completely understand your frustration and disappointment, particularly during a family holiday. While we're glad you enjoyed the river cruise, this is not the experience we want our guests to have. We appreciate you sharing your comments and will pass them on to the relevant teams for review. We hope to see you again without any issues! Alexandra I. @ Big Bus Tours
The London Eye had beautiful views, marred by a man in our group who literally peed on the floor--gross! But the ride and views were terrific. The boat ride was nice and relaxing. The bus took forever due to the horrendous traffic, not the driver's fault. Bus was VERY warm! Took us almost 2 hours to get from stop 3 to stop 16
Hi Helen_S. We appreciate you taking the time to provide your feedback! It brings us great joy to know that you enjoyed our bus tour, and we look forward to welcoming you aboard again in the future. Best regards, Razvan @BigBusTours
The traffic in London is ridiculous and the buses have no ac so when it is hot outside….the bus was totally miserable! I felt I was cooking in an oven! The only tour guide was recorded audio and a lot of time it was either ahead of sights or behind of the sights so it was hard to know where you were and what you were seeing. We found the subway to be much faster and if we had known that we would not have booked the bus. I was very disappointed.
Hello Candy! Thank you for your feedback. We are very sorry to hear that the traffic and the heat affected your trip. Kindly accept our sincere apologies and please contact us via email or chat so we can find the best solution immediately. Razvan@BigBusTours
It was a hot summer day and the hop on hop off experience with a terrible traffic made it difficult. The bus didn’t have AC.
Thank you for your feedback. We're sorry to hear that the heat, traffic, and lack of air conditioning made your experience uncomfortable. We understand how disappointing this must have been, and we appreciate you sharing your experience with us. Daniel@BigBusTours
We booked for London eye hope on hope of and cruise but unfortunately cruise is cancelled and no any advance information sent mail not getting response if cruise canceled around 3 hours from 4 pm to 7 pm at least can partly refund but no any massage either not getting reply by mail
Hi Shahzadhasan_K. We appreciate your candid feedback, as we continually strive to enhance our customer experience. We regret to learn that the bus tour fell short of your expectations. Should you wish to provide further details, please do not hesitate to contact us directly, and we will be glad to assist you. Best regards, Razvan @BigBusTours
The London Eye was not operational during our scheduled time. We were denied a refund by Viator. Therefore this experience is not recommended.
Hi Deborah, Thank you for taking the time to share your feedback. We're very sorry to hear that your visit was affected by the London Eye being unavailable during your scheduled time. We understand how disappointing this must have been, especially when it impacted your plans. We appreciate you sharing your experience and regret that it did not meet your expectations. Thank you again for your feedback, and we encourage you to contact us through our Help section and we'd be happy to investigate what happened and find the best solution for you! Madalina@BigBusTours
We did not have a guide to answer questions. It was extremely hot even on the upper deck. No AC. Bus was nice to see the city sites but traffic was heavily congested. We didn't Hop on or off a lot, if at all, out of concern as to how long the next bus would be and how crowded that bus would be.
Hello, Kim! Thank you for your review! We're truly sorry for the discomfort caused by the heat and for any frustration in regard of the challenging traffic. While London traffic is out of control, we always strive to keep our fleet running smoothly and comfortably. We deeply value your comments as they help us improve our service and manage busy periods better, and we hope to welcome you back under better conditions. Valeriu@BigBusTours
This is not worth the money. I definitely would not do this again. The bus was slow (I understand there’s traffic but this was downright painful), the diver was miserable. Save your time and money.
Hi Elizabeth_C. Thank you for providing your sincere feedback; we are committed to improving our customer experience. We are sorry to learn that the bus tour did not fulfill your expectations. If you would like to discuss this further, please feel free to reach out to us directly, and we will be happy to assist you. Best regards, Razvan @BigBusTours
If you have other tours scheduled during your trip you don’t need to do a hop on and hop off bus. Night tour probably would have been more enjoyable. Wouldn’t recommend for 90 degree days. Top of buses are packed and lots of waiting in traffic. They make it seem like you can just jump on and off and encourage you to use the app but the times rarely matched. It was nice to be able to track the buses in real time though on the app since none of the times matched. They make you wait 15+ minutes or transfer to another bus at stop #2. When they’re done for the day they just stop and make you get off, not even at a Big Bus stop. We had to get transportation from the Underground from where they let us off. The boat ride was a joke. Again very packed, couldn’t sit anywhere or hear the guide talking. We took an Uber boat the day before and saw the same sights. London Eye was nice, but again very long line.
Thank you for taking the time to share your detailed feedback. We’re sorry to hear that the experience did not fully meet your expectations. We understand your concerns regarding overcrowding on the buses, delays caused by traffic, and the challenges of using the hop on hop off service during busy periods. We recognize that when buses are full and journey times are extended, it can make it difficult to enjoy the flexibility that the service is intended to provide. We also appreciate your comments regarding the app and timetable information. Accurate and reliable tracking is extremely important when planning your day, and we regret that the expected times did not consistently align with the service you experienced. Your feedback regarding transfers between buses and being asked to disembark at the end of service is particularly important. Clear communication and convenient arrangements should always be provided so that customers can plan their onward journey with confidence. While we’re pleased to hear that you enjoyed the London Eye and found the real-time tracking feature useful, we’re sorry that other aspects of the experience, including the river cruise, did not meet your expectations due to crowding and limited access to the commentary. We truly appreciate your honest and detailed feedback, as it helps us identify areas where we can improve service reliability, communication, and overall customer experience. Flavius@BigBusTours
Best way to see London. Right stops and frequency was good. Cruise and London ticket inclusion is a bonus .
Hi, Miruna! Thank you so much for taking the time to share your feedback. We're delighted to hear that you enjoyed your experience and found our tour to be one of the best ways to explore London. It's also wonderful to know that you were pleased with the bus stop locations, service frequency, and the included River Cruise and London Eye ticket. We truly appreciate your kind words and hope to welcome you on board again during your next visit! Andreea@BigBusTours!
