Hoteller i nærheden af Big Bus Madrid Hop On Hop Off Tour
Beskrivelse
Oplev den spændende og livlige by Madrid ombord på en Hop on Hop off sightseeing bus tur. Fra det øverste dæk af en dobbeltdækket bus kan du opleve uovertruffen 360-graders udsigt over byens mest ikoniske seværdigheder og vartegn, herunder det kongelige palads, Biblioteca Nacional, Puerta de Alcalá og Cybele Palace. Tag ind i Madrids rige historie og kultur, mens du udforsker uundværlige seværdigheder og attraktioner som Prado, Reina Sofia og Thyssen-Bornemisza-museerne, de kongelige botaniske haver, Atocha Station, Metrópolis-bygningen og Almudena-katedralen. 3 ruter - Ride den historiske rute (Purple Route) gennem de historiske dele af byen, den moderne rute (Blue Route) hele vejen til det ikoniske Santiago Bernabéu stadion, og den faktiske rute (Orange Route) vil tage dig til Las Ventas Bullring.
Turmuligheder
Rejseplan
En panoramaudsigt over Plaza Mayor, Madrid
En panoramaudsigt over Puerta de Alcala, Madrid
En panoramaudsigt over Plaza de Cibeles, Madrid
En panoramaudsigt over det kongelige palads i Madrid
En panoramaudsigt over Templo de Debod
En panoramaudsigt over Plaza Colon, Madrid
En panoramaudsigt over Plaza de España, Madrid
En panoramaudsigt over Fuente de Neptuno, Madrid
En panoramaudsigt over Prado National Museum, Madrid
En panoramaudsigt over Real Jardín Botánico, Madrid
En panoramaudsigt over Atocha Station
En panoramaudsigt over Reina Sofia-museet i Madrid
En panoramaudsigt over kvarteret Lavapies, Madrid
En panoramaudsigt over Biblioteca Nacional de Espana, Madrid
En panoramaudsigt over Gran Via, Madrid
En panoramaudsigt over kvarteret Chueca, Madrid
En panoramaudsigt over kvarteret Malasaña, Madrid
En panoramaudsigt over Cibeles-fontænen, Madrid
En panoramaudsigt over Paseo del Prado, Madrid
En panoramaudsigt over basilikaen San Francisco el Grande, Madrid
En panoramaudsigt over Almudena-katedralen, Madrid
En panoramaudsigt over Parque del Retiro, Madrid
En panoramaudsigt over Las Ventas Tyrefægterarena, Madrid
En panoramaudsigt over kvarteret Serrano, Madrid
En panoramaudsigt over Thyssen-Bornemisza-museet, Madrid
Højdepunkter
Hvad er inkluderet
Rejsendes vurderinger
Vigtig information
- Spædbørn og småbørn kan køre i barnevogn eller klapvogn
- Servicedyr er tilladt
- Der er adgang til offentlig transport i nærheden
- Velegnet til alle fitnessniveauer
Anmeldelser(328)
I am a lover of a hop on hop off bus tour which usually is a great way to gain an initial impression of a city that helps plan the rest of your stay. Unusually we left our Madrid tour with BigBus somewhat frustrated and disappointed. It all seemed so promising when we booked and reviewed the app which looked like a really useful tool. We left early and arrived ready to get on our bus 10 minutes early only to see the back of the bus we wanted to catch disappearing into the distance. The stop detailed on the map/app was not in fact the one where you get on the bus but is 100m further down the road and nowhere anywhere on any route did we see anything that would help a customer know where the stops were. Having missed our bus that came early we then waited for 80 minutes as the next bus was 10 minutes late. Not a great start to the day. The commentary is average on the bus and the buses were v full which made sitting with your partner rather difficult. The numbers stated on the commentary and the app do not match those that appear on the map that is issued to you.The main place where the three routes start was chaos with long queues and staff who didn’t seem all that interested in helping. We wanted a blue bus to go back home and were told that it would be another 45 mins despite the fact that we could see the bus on the app only a few stops away. In the end we just got on a regular bus which worked much better. There are other tour bus companies in Madrid. I would look at them rather than BigBus if I ever wanted to repeat.
Hi! Thank you for taking the time to share your detailed feedback with us. We're very sorry to hear that your experience in Madrid did not meet your expectations. We sincerely apologize for the confusion regarding the bus stop locations, the long wait, the crowded buses, and the inconsistencies you encountered with our maps and commentary. This is not the standard of service we strive to provide. Your comments have been shared with our local Operations team, as feedback like yours is invaluable in helping us improve the experience for our guests. We appreciate your honesty and hope we'll have the opportunity to provide you with a much better experience in the future. Mihai R. @ Big Bus Tours
Not a good experience. There was a lack of communication between the organizers to find the starting point of the tour. Also, we were in time in the stadium Bernabeu station to continue our tour, but the bus wouldn't be found for 50 minutes, while we saw 3 buses of another company coming there in less than 50 minutes! However, the tour guide in the purple line of the tour was great, but I wouldn't recommend it as an option for Madrit (I should mention that the same company in Paris and Vienna, where I've also been, was incredible).
Hi! Thank you for taking the time to share your feedback with us. We're very sorry to hear that your experience in Madrid did not meet your expectations. We sincerely apologize for the confusion regarding the tour departure point and the long wait for the bus at Santiago Bernabéu. We understand how frustrating this must have been, especially when you had enjoyed our tours in Paris and Vienna. We're pleased to hear that you enjoyed the live guide on the Purple Route, and we'll be sure to share your kind comments with the team. Your feedback has been passed on to our local Operations team as we continue working to improve the experience for all our guests. We appreciate your comments and hope to have the opportunity to welcome you aboard again in the future. Mihai R. @ Big Bus Tours
Nowhere near the standards set by this company based on experiences in multiple other countries. The audio recording was 90% bad guitar with very little helpful Information shared. A total disappointment. Update your script and don’t torture us with the same three guitar cords for 90% of the voyage.
It was a good experience for the one day trip in Madrid. I would recommend it. If your not getting off anywhere, you will have enough time for all tree route.
Hello Sasha_V. Thank you for sharing your feedback with us! We are thrilled to learn that you had a wonderful experience on our bus tour, and we hope to see you on board again soon. Best regards, Razvan @BigBusTours
This tour was terrible. Unsure where the bus driver was going. The audio never matched the places we were and at one point it felt as if he was lost. The audio said we were passing a palace on the left. Looking to the left it was an adult sex store! Do not recommend
Hi, Nancy! Thank you for sharing your feedback. We are sorry to hear that the audio commentary did not match the route and that your experience did not meet your expectations. We understand how disappointing this must have been and would appreciate the opportunity to better understand what happened. If you would like to provide us with any further details, please feel free to contact us directly. Alexandra@BigBusTours
We purchased a ticket online after the tour operator’s website. First bus was scheduled for 9:30. When we arrived, we learned the first bus was at 10:00. Bus was advertised as running until 7:00 pm. Due to a city parade, last bus was 2:00 pm. There was no warning of this on the website, and no refund was offered. We were offered a future ticket, but were only in town for a day. Nice people. Very poor communication and lack of service after the sale. Would not recommend this company.
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how frustrating it must have been to arrive expecting a 9:30 departure, only to discover a later start time. We also recognize how disappointing it would be to learn that service hours had been significantly affected by a city parade, particularly when you had planned your day around the published schedule. Clear and timely communication regarding service changes is essential, and we regret that you were not made aware of these disruptions before your visit. We understand that when customers have limited time in a destination, unexpected schedule changes can have a significant impact on their plans. While we appreciate your kind comments about our team members, we are sorry that the overall experience left you feeling dissatisfied. Your feedback regarding communication and service information will be shared with our operations and customer experience teams so that we can improve how route changes and event-related disruptions are communicated in the future. Thank you again for bringing this to our attention. Flavius@BigBusTours
Bus stops are impossible to locate. I had bought a 2 day pass and were only able to finally find on the second day. There is no street signage and the maps on our phones were not accuate.
Hi, Barbara! Thank you for taking the time to share your feedback. We're very sorry to hear that you had difficulty locating our bus stops and that this affected your ability to make the most of your two-day ticket. We understand how frustrating this must have been. We're also sorry that you found the stop information and maps on your phone to be inaccurate. Your comments are greatly appreciated and will be shared with the relevant team as we continue working to improve our signage and the information available to our customers. Thank you again for bringing this to our attention. We hope we'll have the opportunity to provide you with a much better experience on a future visit. Andreea@BigBusTours
Essential for a general discovery of the city. The open top of the bus allows you to admire the magnificent facades and monuments of Madrid. The audio guide commentary with a choice of language allows you to identify them. For those who fear the sun, part of the roof is closed. It is a very good way to identify the neighborhoods of Madrid to plan a more in-depth walking tour. I really recommend it.
Informative, organized, clean. The purple line is more historic, however we found a way too many trees to see structures. The yellow line, was more enjoyable however the person given the earphones locked customer serviceabilities. If you were to compare this to Barcelona customer service, Barcelona wins. Although the person given the actual ticket initially was from Venezuela and he seems very polite polite including informative
Hi, Ernest! Thank you for taking the time to share your detailed feedback. We're delighted to hear that you found the tour informative, well organized, and that you appreciated the cleanliness of our buses. We're also pleased to know that our team member who welcomed you was polite, informative, and made a positive first impression. We're sorry to hear that the Purple Route did not offer the views you were hoping for and that your experience with one of our team members when collecting the earphones did not meet your expectations. We appreciate you sharing these comments and will ensure your feedback is passed on to the relevant local team for review. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you on board again and provide you with an even better experience in the future. Andreea@BigBusTours!
TOO HOT! Your busses are in desperate need of air conditioning or more windows to open- I can’t I understand why your buses don’t have windows that can open not every person wants to sit up top. Our Guid on the bus did not offer maps or headphones we had to ask, should be a standard for them to offer as you board the bus.
Hello. Thank you for your honest feedback. We are very sorry to hear that your trip has been disrupted by the extreme heat and bus comfort. We will ensure ACs will be present in more and more buses as soon as possible. We hope to see you again back on our trips. Razvan@BigBusTours
