Gold Coast Hotels & Theme Park Transfers
Beskrivelse
Con-x-ion lufthavnstransport er den hurtige, effektive, komfortable og sikre måde at rejse til forlystelsesparkerne på. Con-X-ion giver dig den mest bekvemme transportform til meget konkurrencedygtige priser for hele familien! Con-X-ion kører 2-3 tjenester hver dag til og fra Dream World, White Water World, Movie World, Wet'n'wild, Sea World og Harbour Town. Bare læn dig tilbage, slap af og bliv forflyttet i komfort med aircondition.
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- Spædbørn og småbørn kan køre i barnevogn eller klapvogn
- Spædbørn skal sidde på skødet af en voksen
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Anmeldelser(29)
I haven’t received any time estimates that I should wait in front of hotel . They want you to wait from trip start till bus shows up.. I got call from operator that driver had to leave as not in front hotel. I also tried drop off.. I checked time they told me wait from 3:45 from entrance and I did. I waited 20 minutes there no one showed up. I don’t how long I need to wait and wait so i decide to go by public transportation. I don’t recommend anyone who can do do public transportation, it’s so close to public bus stop
Thank you for taking the time to share your experience. We’re sorry for the confusion and frustration this caused. For our shared shuttle services, pickups operate within a 20-minute window, which is standard and outlined in our booking information. Passengers are asked to be ready and waiting at the pickup point for the duration of this window, as arrival times can vary depending on traffic conditions and other passenger pickups and drop-offs along the route. This flexibility helps our drivers manage multiple locations efficiently. We understand that waiting can be inconvenient, and we’re sorry that this didn’t work out for you on the day. If you’d like us to look into this further, please feel free to email your booking details to customerservice@cxn.com.au, and we’ll be happy to review the situation. Thank you again for your feedback. Kind regards, Joanna – Customer Service
We called the evening before to book a shuttle for the next morning and were given friendly and helpful service. The shuttle driver the next morning was also very friendly (and played great music) and the bus was comfortable and very clean. On the way back due to traffic and needing to make the next service we were booked an uber by Con-X-ion back to our accomodation. Considering an uber there and back would have costed us $70 each way, con-x-ion was an incredibly affordable and comfortable transportation to and from Movie World.
Thanks so much for the great review! We’re glad you found our team friendly and helpful, enjoyed the clean and comfy bus, and had a great ride with our driver (great music always helps!). We’re also happy we could sort out an Uber on the return due to traffic and keep things running smoothly. Thanks for choosing Con-X-ion — we hope to see you again soon. Warm regards, Joanna – Customer Service
Steer clear for Dreamworld transfers in particular. We had adult + 2 kids travelling from Surfers Paradise and thought a “shuttle bus to Dreamworld” would be just that, a quick and easy journey….. how wrong I was! We met at a nearby hotel, however with many many other pickups along the way (in close proximity to one another too). The time from central Surfers Paradise to dreamworld was approx 1h20min! We also stopped unknowingly at every single other park, Seaworld, Wetnwild, Paradise Country (which is a huge task getting to in itself). Movie world then finally Dreamworld. On arrival we were told pick up time is either 3pm or 5pm. The park fully closes at 4pm so the time certainly isn’t ideal. I sure didn’t want to be waiting with kids for almost an hour for the bus to take another hour+ bus back!! These times should be advertised likewise the length of journey. It is quicker and $60 cheaper to go by tram/bus than to travel with ConXion! There is no shelter from sun or rain at the pick up spot either. We took an alternative method of travel back in the end. Ridiculous waste of money!
Hi Salsdo, Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. At non-peak times, a direct car ride from Surfers Paradise to Dreamworld typically takes a minimum of 30 minutes. However, as we operate a shared shuttle service, we travel during peak-hour morning traffic, which can extend the journey time. Depending on passenger numbers, we often schedule multiple buses to streamline the service, including a direct Dreamworld-only route. On quieter days, the service may stop at the southern theme parks first, as Dreamworld is the most northern park. Regarding return times, historically, all theme parks closed at 5pm, and most still do. However, Dreamworld recently changed its hours from Monday to Thursday, now closing at 4pm. To accommodate all parks, we offer return services at both 3pm and 5pm. You mentioned that it would be quicker to use the public bus and tram; however, this involves a bus, a tram, and a second bus, taking around 1hr and 5 minutes. In the instance of your particular service, for just an extra 15 minutes, you avoided switching modes of transport and instead relax and enjoy the journey with us. We appreciate your feedback and will continue to review our scheduling to improve the experience. If you’d like to discuss this further, please reach out to us at customerservice@con-x-ion.com. Take care, Maddie Customer Experience Manager
I purchased the return transfer from Gold Coast airport to Surfer's Paradise and would buy it again next time. The bus was waiting at the airport with us, assisted with everyone's luggage, drove safely and the driver displayed great Customer Service. When it was time for us to catch the return back, the driver called 10mins out to confirm our meeting location and got us to the airport without any issues.
Fantastic service to outback Spectacular bus was on time and drove us to the venue then was there to pick us up on our return
Excellent service provided , bus was always on time . Pleasant drivers & took stress out of our day knowing we could just jump on the bus at end of a busy day . 2 time options to be picked up at end of day was great if we didn’t wish to wait til theme parks closed. Highly recommend.
Booking was difficult, some phone operators great and some awful. Times have been all over the place for pick up, and wasn’t told it would be nearly 2 hours on the bus. Got constant reminder messages for a pick up location that was inaccessible by bus or foot. Next time we’ll just get a taxi/hire a car.
Poor service When you left us stranded at dreamworld because your driver left early(10mins).. apparently “LEWIS” does this often ! Not only that when I contacted your staff asking what to do next they said there’s nothing they could do not even directions to get out of the foreign place.. we confirmed and double checked with the driver before the morning departure.. it’s just not good enough !! Would love to be contacted about this
The bus cancelled the trip and said they would give me a credit. Then after the date I went to use the credit and they said there was no such credit and I needed to contact the tour company, I did and no one replied to me. So I paid $50 and never got a trip or a refund or voucher.
Arrived on time thankfully and was dropped at hotel door on return…very pleased with the service and the tour
