GoCar Barcelona Experience

The gps wasn’t calibrated and kept giving us wrong directions so spent the entire trip researching maps than actually taking in the monumental sites the city had to offer. Eventually got tired of getting lost and returned the car 1 /12 hours early.

The idea and car is tremendously fun. Spanish rules of the road take adjustment. The gps and voice navigation were good. A suggestion to help drivers is make the guidance give more and better advanced notifications of turns. We went off course several times because the turn command was given at the moment the turn needed to be made. Being off course is stressful and not the easiest to correct. We did become more worried about navigating and missed a few points of interest. Overall we'd do it again, but with improved voice navigation.

What an awesome and unique way to tour Barcelona - we had so much fun and doing it at our own pace and this was the highlight of our stay. Car was super easy to drive, lots of power and easy to park and get around. And the GPS tour guide was perfect. We took the extra hour recommendation to allow us to grab lunch and take a little longer. For anyone going Barcelona this has to be part of your trip!

Absolutely shocking customer service. The experience itself was ruined by the way we were treated at the end. When returning the GoCar, we were never given any instructions about where to drop it off. There were no signs and nobody had explained the return process. As tourists who aren't from Spain, we had no idea what we were supposed to do. A pedestrian told us that we could carefully drive onto the footpath to get the car back to the shop, so we followed that advice, believing it was correct. Instead of politely telling us we'd made a mistake, the shop manager came storming over shouting, "What the fk are you doing? Get out of the car! I'll push it into the shop!"** He then continued shouting that it was a "fking path."** There was absolutely no need to speak to paying customers like that. If clear instructions had been given from the beginning, none of this would have happened. We were visitors to Barcelona and were simply trying to return the vehicle correctly. The complete lack of professionalism and respect from the manager was appalling. We left feeling embarrassed and humiliated over what was clearly a misunderstanding that they could have prevented. I would never use GoCar Barcelona again and certainly wouldn't recommend them to anyone. Customer service costs nothing, and this company seriously needs to learn how to treat its customers with basic respect.

It was reallly nice very immersive Dani was really of great help Got stuck and he came to my rescue in almost 5 minutes thank you Danny

This is a super fun way to explore Barcelona, thought it would feel a bit more intimidating driving in normal traffic, but it wasn’t bad at all. Through the city it is a bit of a challenge finding a spot to park if you want to explore, but it’s still a fun experience!

What a cool experience. One of a kind and original idea. We managed to see the whole of Barcelona in like 3 hours. It was great to see different areas and take in the Spanish atmosphere without constantly having to walk around. One thing that was slightly frustrating was the lack of parking option so we couldn’t always stop and get a drink or explore and had to keep going which was a shame.

Ignore Diane with the 6 useless points!!! If you are a functioning adult none of these issues are valid The staff was great and the cars drove well and the narrated route was easy to follow. Greg way to see the city without being stuck on a bus. Try it all 5 of us enjoyed it very much

We had such a great experience with GoCar! The staff were incredibly accommodating from the moment we arrived—they made everything easy, answered all our questions, and got us set up quickly without any hassle. The driving experience itself was much easier than I expected. The car was simple to operate, and the directions and guidance made navigating the city feel smooth and stress-free, even for first-timers. What really stood out was how much my daughter enjoyed it. She said it was the best part of our entire trip, which says a lot! It turned out to be such a fun and memorable way to explore, and I’m really glad we chose it.

Great experience I loved it most of all the guided and automated tour guide is sooo good and you can go at your own pace.