Envejs privat transfer fra Cancun lufthavn til Tulum
Beskrivelse
Private overførsler fra Cancun Lufthavn til ethvert feriested eller lejlighed i Tulum. Topkvalitetsservice. Meet & Greet i lufthavnen. 24/7 kundeservice tilgængelig på engelsk og/eller spansk. Direkte. Dør til dør. Sikker. Pålidelig. Komfortabel. Rygefrie køretøjer. Upåklagelige forhold i alle køretøjer.
Turmuligheder
Højdepunkter
Hvad er inkluderet
Afhentningssteder og tider
Meet and Greet: Vores team hilser dig i Ground Transportation zone i Cancún International Airport. Ingen grund til at lede efter en chauffør eller et køretøj, vores personale møder dig på de udpegede områder for landtransport og guider dig chaufføren og køretøjet. Tosproget personale (engelsk og spansk). Vi sporer dit ankomstfly og justerer i henhold til flystatus. Privat overførsel. Direkte. Dør til dør. Kundeservice tilgængelig 24/7 (engelsk og spansk). Topkvalitetsservice. Køretøjer i fremragende stand. Slap af og nyd turen. GPS-sporede køretøjer.
Rejsendes vurderinger
Vigtig information
- Specialiserede sæder til spædbørn er tilgængelige
- Servicedyr er tilladt
- Velegnet til alle fitnessniveauer
Anmeldelser(3)
The experience was the worst. They left us and never contacted us. We were stuck in the customs extremely long line that took an hour and a half and never contacted me that they were waiting. The worst customer service. We didn’t get pick up and didn’t get refunded.
We understand your frustration. However, we waited for you for more than 2 hours at Terminal 3. We provided all numbers and instructions the night before, and we never heard back from you. Viator called us 2hrs 45 minutes after the driver had left. You arrived on a different flight than the flight you submitted on the reservation. We could have accommodated you if we had provided correct flight details and if you had replied to our messages. (screenshots can be provided as proof). It is unfortunate for us as well, to not be able to provide a service we prepare for, send information one day before and try to make contact through Viator App and never hear from the customer. We had no way to know that you arrived at a different flight and you were at customs for so long.
Extremely professional and efficient, not to mention a great value. We have used Excellence Transportation multiple times over the last few years for trips from Cancun to Tulum. No reason to look further for transport in the Yucatán.
Thank you so much for your kind words. It is always a pleasure and an honor to have you on board. We will continue to give our best in every trip we provide. We look forward to your next visit!
My driver (I’m sorry I forgot his name) was very kind. He actually stopped at a bank ATM that didn’t charge a lot. It took 3 stops to find the Airbnb (bad directions)but we found it. He unloaded all my bags and took them inside. Wonderful service.
Dear Alisa. Thank you for your kind review. It is much appreciated by all our Team. It is always encouraging to know we are doing a good job to provide great quality service. We look forward to having you again in the near future.
