Entré til Xplor Park med frokost og drikkevarer *Officielt produkt*
Beskrivelse
Xplor er en unik underjordisk verden, beliggende i hjertet af Riviera Maya, der inviterer dig til at udforske og genopdage dine følelser og sanser i naturen. Det er et imponerende sted ideel til en dag omgivet af jungle, eventyr og sjov. Din altomfattende billet giver dig adgang til parken og dens fire eventyraktiviteter i i alt 7 kredsløb. Trods højderne med de fjorten lynlåslinjer. Kør et amfibiekøretøj gennem junglen, over broer og mellem huler. Oplev spændingen ved at rafte ned ad vores Toboganxote, en 5-i-1 rutsjebane, der ender i et bølgebassin. Under jorden, svøm gennem floder af drypsten og stalagmitter for at opdage hemmelighederne gemt nedenunder.
Turmuligheder
Rejseplan
Xplor Udforsk dimensioner af eventyrparken og dens naturlige skønhed: Flyv gennem luften og hastighed ned zipliner fra 26 til 148 fod (8 til 45 meter) i højden, og land derefter i det krystalklare vand i cenoterne, hvor du kan klatre hængebroer. Kør et amfibisk køretøj med terræn gennem jungelstier og fascinerende huler, hvor du vil undre dig over de ekstraordinære klippeformationer. Padle en flåde gennem undervandsgrotter og opdag fascinerende grotter. Svøm langs floden mellem stalaktitter og stalagmitter i denne spektakulære underjordiske verden. Uddannet personale er til rådighed for at sikre din sikkerhed til enhver tid, og alt udstyr (inklusive redningsvest og hjelm) er inkluderet. Din adgang inkluderer en alt-du-kan-spise-buffet (gå så mange gange, som du ønsker i løbet af dagen), ubegrænset frugt-aromatiseret drikkevarer og varm chokolade, når du kommer ud af begge floder.
Højdepunkter
Hvad er inkluderet
Rejsendes vurderinger
Vigtig information
- Anbefales ikke til gravide rejsende
- Anbefales ikke til rejsende med fare for hjerte-kar-sygdomme
- Anbefales ikke til rejsende med rygskader
- Rejsende skal mindst være i moderat fysisk form
- Som en forebyggende foranstaltning, før du går ombord på bussen eller får adgang til parken, vil temperaturen blive scannet gennem en digital fjernenhed på hver besøgende, gæst eller medarbejder.
- Den anbefalede minimumsalder er 5 år. Børn i alderen 5 til 11 år betaler halvdelen af voksenbilletten (skal vise ID i billetkontoret)
- Børn over 55" m, men under 12 år, skal fremvise identifikation for at bekræfte deres alder. Børn skal ledsages af en voksen.
- Medbring insektmiddel fri for følgende kemikalier til brug i parken: Benzophenone, Etilhexila, Homosalate, Octyl Methoxycinnamate, Octyl Ssalicylate, Octinoxate, Oxybenzone, Butyl Methoxydibenzoylmethan
- Medbring kontanter for at købe utrolige souvenirs.
- Parken fungerer under alle vejrforhold. Bær venligst behageligt tøj og vandsko. Det anbefales at medbringe skiftetøj.
- Zipline krav: Minimum højde/vægt er 4,5 fod (137 cm) eller 88 lbs (40 kg); den maksimale vægt er 300 lbs (136 kg); maksimal taljebredde er 51 tommer (130 cm) og benbredde 25 tommer (65 cm)
- Du kan komme til parken ved at bruge det lokale transportsystem "Colectivo" eller med taxa.
- Det er ikke muligt at ændre dato samme dag som dit besøg
- I tilfælde af symptomer som hoste, ondt i halsen, løbende næse og/eller røde øjne og en temperatur på over 100,4 F (38 C), forbeholder vores personale sig retten til at nægte at gå ombord på vores transport eller at gå ind i vores faciliteter.
Anmeldelser(1,068)
I visited the park with my family to celebrate my birthday and spend time with my daughter. I want to start by recognizing the employees who made our arrival enjoyable. The parking attendant was welcoming and professional, and the staff at the entrance were friendly. During check-in, I explained that I wear fingerless gloves for a medical reason. I have an autoimmune condition with uncontrolled vitiligo, and prolonged sun exposure can cause severe burns to the affected areas on my hands. The employee told me my gloves would not be a problem. Unfortunately, when I reached the zip-line harness area, another employee stopped me, told me I had to remove the gloves, and closed the gate in front of me. Although I immediately agreed to comply so my daughter could still enjoy the experience, another employee then followed me while I was putting the gloves away and spoke to me in a harsh and confrontational manner. I completely understand that safety rules are important, and I was never asking for an exception that would compromise safety. What upset me was the lack of communication, the inconsistent information after I had already disclosed my medical condition, and the way I was treated in front of other guests. I also noticed other guests wearing bandanas and hoodies under their helmets, which left me questioning why my medically necessary fingerless gloves were treated differently. Mexico’s anti-discrimination laws protect individuals from unequal treatment based on health conditions and require reasonable consideration of medical needs when possible. I hope management reviews this incident, explains the park’s written policy regarding gloves, and clarifies why no accommodation or respectful discussion was offered after I disclosed my condition. This should have been a special birthday celebration with my daughter. Instead, I left feeling embarrassed, humiliated, and singled out because of my medical condition. I will be filing a formal complaint so this matter can be reviewed, and I would appreciate if someone from park management would contact me directly to discuss what happened.
Dear Visitor, Thank you for taking the time to share your experience with us. We appreciate your kind words about our parking and entrance teams. At Grupo Xcaret, Joy in Serving and Safety Above All are two of our core values. We strive to provide warm, respectful, and attentive service while ensuring that every activity is conducted under strict safety protocols designed to protect all our visitors. We are genuinely sorry to read about the situation you described regarding your medical condition and the use of your fingerless gloves. We understand how important it is for visitors to receive clear, consistent information, especially when a medical need has been disclosed. We also regret that you felt uncomfortable with the manner in which the situation was handled, as this is not the experience we aim to provide. Our safety procedures require that all participants comply with specific equipment and attire requirements before taking part in activities such as the zip lines. These protocols are established to ensure the safe operation of the attractions for every visitor. However, we also recognize the importance of communicating these requirements with empathy, professionalism, and consistency. Please be assured that the situation you described will be shared with the appropriate park management and operational departments so they can review what occurred, verify whether our protocols were followed correctly, and identify opportunities to improve communication in situations involving medical considerations. Should you wish to share additional details, we would be grateful if you could contact us at customerservice@xcaret.com so we can continue reviewing your case. Best regards, Brenda H. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Information signs are not clearly marked with rules for individual activities. After a long wait, just before the start of the activity, they wanted to tell us that, for example, handbags, which were even attached to the swimsuit, were prohibited, even though others next to us were allowed to participate in the activity with mobile phone pouches freely around their necks. That has nothing to do with the excuse of safety anymore. That is just harassment. I have never been so disappointed by an event!
Waterslide so much fun! Wear good water shoes! We put in over 20,000 steps!! Lots of up and down and steps up and down for zip lines
A brilliant day out. Went as a family. Kids are 18,11 and 12. Tried to book on the website but it was so slow we gave up and went with getyourguide, which was a shame as the prices are cheaper if you book direct at least 7 days in advance. Drove there: easy to find and park. Everything about the park is quality. It’s beautifully curated and the facilities were excellent. You book in and get your free locker key and helmet: (if you have a go pro mention it and they’ll try and find a helmet with a gopro fixer). This is a big park and it is difficult to do all the activities in one day. Our tip: start with the zip lines. There are two ‘runs’ to choose from: red and green. Red is higher and faster. You really don’t need to do both. Then move onto the underground water experiences. I suggest doing the swimming experience as the end is awesome and then pick from either the rafting or the walking one. This should leave you enough time to do both the amphibious cars and the slide. If you still have time, squeeze in the hammock slide or another underground activity or just chill with the massive Iguanas. The food and drink is all inclusive and really good quality. No booze, which is probably about health and safety. The only thing to improve is the signage, which could be a bit clearer in places. It was awesome and totally worth the money.
Dear visitor, Thank you so much for taking the time to share such a detailed review of your experience! We are delighted to know that you and your family had an amazing day at Xplor and that you enjoyed our thrilling attractions, beautiful natural surroundings, and high-quality facilities. It’s wonderful to hear that you appreciated the variety of adventures, from the zip lines and underground rivers to the amphibious vehicles and Toboganxote, as well as our all-inclusive buffet. We also appreciate your helpful recommendations for future visitors and your feedback regarding the park signage and the online booking experience. Comments like yours are important, as they help us identify opportunities to continue improving every aspect of the guest experience. Thank you for recognizing the value of the adventure we offer. Creating unforgettable moments while maintaining the highest standards of quality and safety is what inspires us every day. We hope to have the pleasure of welcoming you back soon. We also invite you to discover the other parks and tours offered by Grupo Xcaret, such as Xcaret, Xenses, Xel-Há, Xoximilco, Xichén, Xenotes, and Xailing, where you'll find even more unique experiences that celebrate the nature, culture, and adventure of Mexico. Kind regards, Brenda H. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Fantastic safe mexican teenage fun
Dear visitor, Thank you for your great review! We’re delighted to hear that you had a fantastic time and enjoyed the excitement of our high-flying adventures. Our team is committed to providing thrilling experiences while maintaining the highest safety standards, so it’s wonderful to know that this stood out during your visit. We truly appreciate your kind words and hope to welcome you back to Xplor soon for another unforgettable adventure! If you’re looking for even more adventures during your next visit, we would love to welcome you to our other parks as well. Whether it’s the natural beauty of Xenotes, the adrenaline-filled activities at ATV Xperience, or the fun and imaginative experiences at Xenses, each park offers a unique way to discover the best of Mexico. For more details, feel free to visit our official website. Kind regards, Brenda H. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Our visit to Xplor Fuego was extremely disappointing. We became so bored that we chose to leave the park early and paid for a taxi back to our resort rather than remain until closing. One issue was the operation of the amphibious vehicle attraction. All vehicles were dispatched together, meaning the pace of the entire route was dictated by the slowest driver. As a result, we spent the entire experience travelling at an extremely slow speed with no opportunity to enjoy what should have been an exciting attraction. In addition, we found the underground cave sections repetitive and lacking variety. Compared with our previous experiences at Xcaret parks, Xplor Fuego seemed to lack the unique charm and immersive experience that originally made us loyal visitors. We had only booked Xplor because we were extremely disappointed to discover that Xavage had permanently closed. Xavage offered genuinely thrilling attractions, and its closure significantly influenced our overall holiday plans.
Dear Helen, Thank you for taking the time to share your opinion with us. We would like to mention that the amphibious vehicle activity is designed to allow visitors to enjoy two scenic routes through the jungle, exploring natural landscapes, caves, bridges, and water sections at a controlled pace. The vehicles are all-terrain amphibious units that travel on both land and through water, and the operating speed is intentionally regulated to ensure the safety of all participants while allowing everyone to fully appreciate the surroundings. We regret that the underground trails and cave experiences felt repetitive to you. Xplor Fuego was created to offer an adventure immersed in nature, where the caves, rivers, and jungle are an essential part of the experience. We understand that every visitor has different expectations, and we appreciate your perspective. Your feedback is valuable to us, as it helps us continue evaluating our experiences and identifying opportunities to improve. We hope to have the opportunity to welcome you back to one of our parks in the future and provide you with an experience that better matches your expectations. Kind regards, Brenda H. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
We had an excellent day, second time visiting the park and now I got to try the new Toboganxote attraction
Apreciable visitante, ¡Muchas gracias por visitarnos! Nos llena de alegría leer que pasó un día excelente en su segunda visita a Xplor y que tuvo la oportunidad de disfrutar del Toboganxote. Es fantástico saber que esta nueva atracción fue parte de una experiencia memorable y que siguió encontrando motivos para vivir la aventura al máximo. Será un placer darle la bienvenida una vez más para que continúe descubriendo todo lo que Xplor tiene para ofrecer. Asimismo, le invitamos a descubrir otros parques y tours de Grupo Xcaret como Xoximilco, Catamarán Xailing o Xenotes, los cuales podrían adaptarse a sus intereses y preferencias. Para obtener más información, por favor, contacte directamente a nuestro centro de atención telefónica, donde estaremos encantados de brindarle asistencia personalizada. Saludos cordiales. Brenda H. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682
What an incredible experience filled with adventurous, exhilarating, and exciting activities! The zipline is an absolute must, especially the water hammock zipline—it was such a unique and unforgettable experience. The ATV ride was so much fun and exceeded our expectations. We also loved exploring the caves, whether by swimming or paddling through the crystal-clear water. One of the highlights was the unlimited lunch buffet, which was delicious and had plenty of options. Everything was well organized, and the park is surprisingly friendly for both kids and older adults, making it a great destination for families of all ages. We had an amazing time and highly recommend this park to anyone looking for a fun-filled adventure!
The workers lack kindness; they are very rude, overbearing, and discriminate a lot against domestic tourists. (This is not my first visit, and it is always the same.) A terrible experience regarding the service received from all the workers, from the moment you arrive until you leave.
Apreciable Blanca, Agradecemos que nos haya compartido los comentarios de su visita. Nos gustaría compartir con usted que en Grupo Xcaret el servicio y respeto hacia nuestros visitantes son fundamentales y forman parte de nuestros valores. Trabajamos para brindar experiencias y recuerdos mágicos que dejen huellas positivas y duren para toda la vida. La calidad y calidez deben caracterizar a nuestro personal, por lo que leemos con extrañeza sus comentarios y lamentamos si no se percibió nuestra alegría por servir. Tenga por seguro que hemos compartido sus comentarios con nuestro equipo en el parque Xplor con el fin de hacer la validaciones pertinentes y tomar las acciones de mejora para reforzar los estándares de calidad y calidez con todos nuestros colaboradores. Nos encantaría tener una segunda oportunidad para mejorar su percepción. Saludos cordiales. Yamileth P. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682
Start your day with the big slide followed by the amphibious vehicles, the zip line, and the river! No wait or almost none! The buffet meal was really good and the juice stand too! Not cheap, but it's worth the trip!
Dear visitor, Thank you so much for your fantastic review! We are delighted to hear that you had an amazing experience from start to finish. It’s great to know that you enjoyed the attractions, especially the Toboganxote, amphibious vehicles, zip lines, and underground river, and that visiting them in that order helped you make the most of your day. We're also pleased that you enjoyed our unlimited buffet and the fresh juices available at our beverage stations. Providing high-quality food and refreshing drinks is an important part of the Xplor experience. Thank you for recognizing the value of the adventure we offer. We truly appreciate your recommendation and hope to welcome you back soon for another unforgettable day at Xplor! Also, we invite you to explore our wider range of experiences, such as Xoximilco, Xel-Há, or Xichén. Each offers a unique way to connect with nature and our culture. For personalized recommendations or further details, please feel free to contact our call center; our team is ready to assist you in finding the perfect experience Kind regards, Brenda H. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
