Oplev Scuba Dive på Gran Canaria

My girlfriend and I had our first diving experiences here. We were able to book the tour easily through Tui. The pickup was very uncomplicated, but what we would have liked to know sooner is that there were no changing facilities there. We had to find a restroom. Our guides Mike and Alex were great, both very experienced. The boat captain's jokes in between really eased the group's tension. We were instructed on the hand signals, then we went into the water relatively quickly. After a few small exercises on the water's surface, we were able to dive down. Mike held our hands for a very long time until we got used to the conditions; we found that very pleasant and accommodating. The photos that were taken were also all top-notch. The only thing I found a little negative was the relatively short dive. But there is nothing you can do about that, since we were a large group with many beginners! All in all, a highly recommended excursion that also brings back many great memories.

The experience was great; they know how to treat inexperienced people and they really love what they do. 10/10

Great course, great instructor. Many thanks for the experience and the Open Water Diver!

My children (13 and 16) wanted to try this, Mike has guided them super well! He also speaks Dutch, is very quiet, gives a lot of explanations and has a lot of experience. He chooses a quiet place to enter the sea, based on the weather conditions that day. We were picked up at the hotel (my husband and I were allowed to go along, without diving ourselves). Communication with the office before booking also very good and fast. Highly recommended if you want to try it, but have a bit of cold feet;-)

Booked via TUI and was named at the hotel. Drived to Tufia where we had two dives from the beach. Maximum depth was 15 meters. Target about 10 meters. Relatively calm water and fine with life to be a dive from land. We were a group of 6 and dived together. Got full wet suit and shoes, was not cold. The equipment is in good condition. They are easy to get in touch with on WhatsApp and deliver very good customer service.

+10

Fantastic trial with experienced instructors who speak both Danish and English. We had an exclusive experience as we were only 2 participants and it was perfect. One instructor took photos along the way, which were subsequently sent on WhatsApp for fair payment.

I had my first diving experience here in Gran Canaria through a "trial course" about the Zeus dive center. In the morning I was picked up directly from my hotel and on site I was given an introduction, after which I went underwater after a few exercises. This entry with the "trial course" was very easy for me by an enormously experienced diving instructor from the "old school" named Mike, who eased my fear to feel safe while diving. The pace is adapted to the newcomers to diving, depending on how confident you feel and how confident you dare. After my first experience with equipment underwater, I registered directly for the Open water diver (diving certificate) and completed it two days later. This all went smoothly and could learn a lot from it. Language-wise, the diving school is also prepared for different nationalities and languages. All in all, exploring the underwater world, as well as the diving school is highly recommended.

WOW! A business that doesn't want your business! Extremely unprofessional and rude. I visited in person to discuss additional diving opportunities. I had already booked 3 days diving with their excellent competitor. Dive shop open..... Employee had no idea about prices or availability, just shrugged meoff and sent me to the main office. Went to the main office (during their opening hours) Owner and 1 other sat on the computer and chatting, wouldn't even open the door, again just shrugged me off. Pity for them as I had a lot of money to spend on equipment (dive computers etc). Saw the state of some of their cylinders as they were diving the same spot as their competitors. When we're these last serviced properly? Severely Rusted necks on at least half the cylinders in their van... As kit Officer for our club, I would have had these scrapped years ago. Glad I never dived with them.....

I am writing to report the SHAMEFUL and UNACCEPTABLE experience I had with your company on August 29th, caused specifically by the poor conduct and lack of professionalism of instructor LORENZO. From the very beginning, we were neglected. We WAITED FOR THREE HOURS for our turn, without Mr. Lorenzo EVER informing us that we would lose the entire morning waiting. What was supposed to be a special day turned into a complete ordeal due to this employee's dishonest and ill-mannered behavior. Instructor LORENZO was, besides being a LIAR, incredibly RUDE. He assured us, in no uncertain terms, that we would be in the water in "an hour at most." This information was FALSE and kept us there, waiting in vain. It is unbelievable that a company that claims to have a minimum level of professionalism allows one of its instructors to MISLEAD customers in this way. To add insult to injury, we witnessed people who arrived AFTER us being served and entering the water RIGHT BEFORE US, with his total consent. This is not just a lack of organization; it is a complete DISRESPECT for those who arrive on time and trust your service. The only silver lining in this cloud of incompetence was Alexandro, who replaced Lorenzo and took over the situation. Alexandro's professional and polite conduct was the ONLY positive aspect of the day and highlights the stark contrast between an employee who is a problem and one who is a solution. The actual underwater experience was good, but it was ABSOLUTELY overshadowed by Lorenzo's HORRIBLE service and the disastrous logistics. In the end, so exhausted and frustrated, we took a taxi and fled the location to quickly end the whole ordeal. We expect more than a generic "we're sorry," but believe me: the situation was REALLY VERY BAD and was directly caused by the incompetence and dishonesty of instructor Lorenzo. I expect this complaint will lead to urgent action regarding this employee. Sincerely,

Super dive instructor and super instruction. Multilingual, even. It was interesting and exciting. Mike and the whole team are great. Thanks for the great experience. Greetings Lilly & Neea🤘👍