Hoteller i nærheden af Club Mobay Sangster Airport VIP Lounge
Beskrivelse
Forestil dig at blive behandlet som en ægte VIP, øjeblikke efter at komme af flyet ved ankomsten eller efter din flyselskab check-in, når du forlader øen. Nyd den varme Jamaicanske gæstfrihed og luksus med vores personlige møde og hilsen service for ankomstoplevelsen, dedikeret Priority Lane og VIP Lounges. Uanset din årsag til rejsen, vi imødekomme alle, uanset om du er her på forretningsrejse, gift, rejser med familie, en uledsaget mindreårig, eller en ældre borger, har vi en personlig service til dig. *Vær venlig at gennemgå servicetype og inkluderinger før booking. **Flyinformation er obligatorisk. ***Flyopdateringer skal meddeles inden ankomst. **** Ankomst- og/eller afgangsfly information er obligatorisk på tidspunktet for booking,
Turmuligheder
Rejseplan
Ankomst Lounge (gælder ikke for afrejse): Gå til mødestedet for din VIP-vært. Udfyld dine indvandring formularer og hurtigt spor gennem told og indvandring. Værten vil hjælpe dig med at hente din bagage og ledsage dig til ankomstloungen. Nyd gratis Wi-Fi, snacks og drikkevarer, opfrisk i det private toilet. Når du er klar, vil du blive eskorteret til den transport, du har arrangeret. Afrejse Lounge (gælder ikke for ankomst): Efter at have tjekket ind for dit fly, gå til Club Mobay info booth, ved siden af sikkerhed og indvandring. Check-in for din lounge adgang og nyde hurtig service gennem sikkerhed og indvandring. Club Mobay afgangslounge ligger ved siden af Gate 12. Slap af, nyd lette måltider, kolde drikkevarer, kaffe og alkoholholdige drikkevarer. Brug Wi-Fi, brusere eller en mini behandling på Mango Spa (spa behandlinger på egen regning). Børn kan lege i Pickney Place, en lydkontrolleret legeplads, eller hvis du er uden børn, kan du nyde loungen kun til voksne.
Højdepunkter
Hvad er inkluderet
Rejsendes vurderinger
Vigtig information
- Kørestolsegnet
- Spædbørn og småbørn kan køre i barnevogn eller klapvogn
- Servicedyr er tilladt
- Specialiserede sæder til spædbørn er tilgængelige
- Alle områder er tilgængelige for kørestolsbrugere
- Velegnet til alle fitnessniveauer
- BEMÆRK: Du MUST inkludere alle passagerers juridiske navne ved booking for at din lounge kan blive bekræftet.
- Flyopdateringer og ændringer skal meddeles mindst 48 timer før ankomst.
- Personlig møde- og hilstjenester (kun ankomst- og pakketjenester).
- BEMÆRK: Transport mellem lufthavnen og hotellet er ikke inkluderet
- Vigtigt: Kontroller servicebeskrivelsen ved booking for at sikre, at den ønskede indstilling er valgt
Anmeldelser(11,607)
Club Mobay was a wonderful experience!!!the food was delicious. The facility was clean and orderly. What a great way to spend your last hours before departing.
We had a great time and experience, keep up the great work.
It is a must to just set the easy atomphere of a Jamaican vaction. Nice welcome, seamlessly move through the whole process with a VIP feeling and the first taste of Jamaica's wonderful people, the vibe starts here
Great place to sit back relax and wait till your plane comes in workers was quite courteous time waiting for the plane with more relaxing
Club Mobay is definitely worth the money. To have a decated guide to help you through customs was great. The hospitality was top notch and for the first time coming to Jamaica not having to navigate the airport alone was worth every dime. My guide made sure that my transportation was informed of my progression thru the airport. Lastly the rum punch was a 10 out of 10!
My son was flying on a different airline and of course we arrived very late. His reservation was separate but he waited for us at the lounge and club mobay staff made sure he comfortable. It's his first time in Jamaica and couldn't be more happy. Club mobay is the best experience when visiting Jamaica. Thank you for extending your love.
Definitely worth the price for the departure lounge!! Multiple bars and buffet stations with plenty of seating!
I would not travel to Jamaica with out this service, especially if you are flying in during peak times. Our rep was excellent and offered exceptional service. The lounge is "ehh" at the arrival. The departure lounge was wonderful!
Ok facility was clean and staff was helpful
Hello brooksr959, Thank you for your feedback! We’re glad to hear that you found our facility clean and our staff helpful. We appreciate you choosing Club MoBay and hope to welcome you back on your next visit to Jamaica!
When I ARRIVED at Montego Bay Airport, NO ONE from Club MoBay greeted me at the gate after I departed the plane. I discovered the desk/kiosk. A Club Mobay rep helped me with the customs process. My "guide" Joani eventually sauntered over and told me she saw me after I left the plane on my way to customs. I informed her, I saw guides/staff with signs waiting for passengers after they left the plane. She was NOT one of them. Joadi/ Joani showed me the sign she was supposed to display (labeled "Mr. Jason") and said she was "having a bad day". She did not apologize for her incompetence. She helped me locate my hotel's shuttle. As soon as she completed that task, she just walked away, no "good-bye", no "sorry for the inconvenience sir", nothing.
Hello jasonmL4767XB, We sincerely apologize for the disappointing experience you had upon arrival. We understand how frustrating it must have been to expect a personal Meet & Greet service and instead have to locate the Club MoBay desk yourself, particularly after seeing other representatives waiting with signs for arriving guests. We’re also sorry to hear about your interaction with Joani and that you did not receive the courtesy, professionalism, and apology you expected. Your concerns regarding the lack of greeting, communication, and farewell will be shared with the relevant management team for review. Thank you for bringing this to our attention. We truly regret that your arrival experience did not reflect the level of service we aim to provide.
