Civitavecchia Cruise Port Privat transfer til/fra Rom og lufthavn
Beskrivelse
En personlig chauffør til din rådighed for at give dig den bedste chaufførservice. Nyd din overførsel i en luksusbil eller minivan og tilpas din rute med tilgængelige muligheder: - Fra Civitavecchia krydstogtterminal til Rom (hotel eller togstation) - Fra Rom (hotel eller togstation) til Civitavecchia krydstogtterminal - Fra Civitavecchia krydstogtterminal til Fiumicino Lufthavn (FCO) - Fra Fiumicino Lufthavn (FCO) til Civitavecchia krydstogtterminal - Fra Civitavecchia krydstogtterminal til Ciampino Lufthavn (CIA) - Fra Ciampino Lufthavn (CIA) til Civitavecchia krydstogtterminal - Fra Civitavecchia krydstogtterminal til Firenze (FLR) - Fra Firenze (FLR) til Civitavecchia krydstogtterminal - Fra Civitavecchia krydstogtterminal til Napoli (NAP) - Fra Napoli (NAP) til Civitavecchia krydstogtterminal Har du brug for flere ruter? Bed om et personligt tilbud!
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Hvad er inkluderet
Rejsendes vurderinger
Vigtig information
- Spædbørn og småbørn kan køre i barnevogn eller klapvogn
- Servicedyr er tilladt
- Der er adgang til offentlig transport i nærheden
- Spædbørn skal sidde på skødet af en voksen
- Velegnet til alle fitnessniveauer
- Forsinkelser eller omdirigerede ankomster I tilfælde af forsinket landing, ændringer i dækningstiden eller betydelige forsinkelser i at forlade skibet, skal kunden informere Discover Italy hurtigst muligt for at kontrollere muligheden for at vente eller omplanlægge servicen uden ekstra omkostninger. Hvis Discover Italy ikke er tilgængelig til at vente eller omplanlægge på grund af driftsmæssige årsager og / eller ingen rettidig kommunikation modtages, kan tjenesten betragtes som en no-show, og ingen refusion vil blive forpligtet.
- Generel information Ifølge italiensk lovgivning er det strengt forbudt at placere bagage i passagerrummet. I tilfælde af ekstra eller overdimensioneret bagage, der ikke passer i bagagerummet, kan føreren af sikkerhedsmæssige årsager nægte service, og der vil ikke blive betalt nogen refusion. Eventuelle ekstraomkostninger som følge af ekstra bagage (f.eks. opgradering til et større køretøj, arrangement af et andet køretøj eller opbevaring) betales af passagererne og skal betales på stedet. I tilfælde af funktionsfejl, teknisk fejl eller beskadigelse kan det tildelte køretøj udskiftes med et andet af samme eller højere kvalitet.
- Vigtigt – Transfer muligheder og ruter Mange af vores transfer tjenester tilbyder forskellige rute muligheder, så du kan booke den løsning, der passer bedst til din rute. For dette produkt, typiske muligheder omfatter, for eksempel: Civitavecchia Cruise Terminal ↔ Rom centrum (hotel/lejlighed) Civitavecchia Cruise Terminal ↔ Rom Fiumicino Lufthavn (FCO) Civitavecchia Cruise Terminal ↔ Rom Ciampino Lufthavn (CIA) Hver mulighed har en anden rute og en anden pris. Du bedes nøje kontrollere de muligheder og bemærkninger, der er angivet i produktbeskrivelsen, før du gennemfører din booking, for at sikre, at du vælger og betaler for den korrekte rute og køretøjstype til din rejse.
- Kontaktoplysninger og meet & greet For at sikre en smidig meet & greet-operation anbefaler vi stærkt, at mindst én passager leverer et mobiltelefonnummer, der er aktivt og tilgængeligt i Italien (ideelt set det samme nummer, der blev angivet på tidspunktet for reservationen). Vi anbefaler også stærkt at downloade og bruge WhatsApp messaging-appen, som gør det muligt for vores personale og chauffører at kontakte dig hurtigt i tilfælde af ændringer, forsinkelser eller vanskeligheder med at finde hinanden. Discover Italy kan ikke holdes ansvarlig, hvis passagerer ikke kan møde vores personale eller chauffør på det aftalte mødested på grund af at være utilgængelige eller ikke besvarer opkald / beskeder.
- Ofte stillede spørgsmål (Transfer FAQ standard) – Er det en tur/retur transfer? Nej. Hver booking er kun for en enkeltvejs transfer på den dato, du vælger. – Hvis det er en enkeltvejs transfer, hvorfor bliver jeg bedt om at give både ankomst- og afgangsoplysninger? Vores system bruges til forskellige typer af overførsler (ankomst og afgang), og vi kan ikke forudsige, hvilken mulighed du vælger. Af denne grund kan formularen bede om flere detaljer end strengt nødvendigt. Giv kun de oplysninger, der er relevante for din overførsel (f.eks. dit skibs navn og planlagte dockingtid, eller dine flyoplysninger, hvis du er på vej til lufthavnen). Hvis et felt ikke er relevant, kan du blot indtaste “N/A”. – Hvis jeg har brug for en tur-og-tur-overførsel, hvad skal jeg gøre? Du kan nemt reservere en tur og tur ved at foretage to separate reservationer, en for hver rejsedato (afrejse og hjemrejse). – Hvornår bliver jeg hentet fra cruiseterminalen eller hotellet? Det tidspunkt, du vælger under reservationsprocessen, vil blive betragtet som den ønskede afhentningstid. Hvis du ikke er sikker på, hvilken tid du skal vælge (f.eks. i forhold til dit skibs landingstidspunkt eller afgangstidspunkt), kan du kontakte os før booking, og vi vil gerne hjælpe dig med at vælge den mest passende afhentningstidspunkt. Er det okay? Din chauffør vil planlægge at møde dig baseret på den oprindelige planlagte docking eller landingstid angivet på tidspunktet for booking. Husk, at du allerede har gratis ventetid inkluderet i prisen (op til 60 minutter for havneankomster), hvilket normalt er mere end nok til udskibningsprocedurer. Vælg altid tidspunktet tættest på din faktiske planlagte ankomsttid, ikke væsentligt senere.
Anmeldelser(62)
Very bad service told to wait our flight was delayed they said yes extra charge si I agreed and still we were late then they said we can’t wait and left us and deducted the whole amount plus extra half an hour
Dear Customer, First of all, we are truly sorry for the inconvenience you experienced during your arrival. We fully understand that delays and issues at the airport can be stressful and frustrating. That said, we must respectfully clarify the facts, as the information reported in your review does not accurately reflect what happened. Your transfer was scheduled for 11:05 AM, based on your flight arrival time. However, you arrived at the meeting point much later. We understand this was not your fault, but it is important to note that the standard waiting time included for airport transfers is one hour. This means that, under normal conditions, the driver would have been allowed to leave at 12:05 PM. Despite this, our driver continued to wait well beyond the included waiting time. We were contacted at approximately 12:50 PM and informed that you were still delayed inside the airport. Once again, while this situation was outside your control, it was also not caused by our company. In order to assist you as much as possible, we informed you that the driver could continue waiting until 1:30 PM, subject to an additional waiting-time fee, as he had other scheduled services afterward. You and one other guest eventually met the driver, but other members of the group were still not ready. Unfortunately, when the full group was not available by 1:30 PM, the driver had to leave. We also wish to clarify that no additional waiting-time surcharge was paid. Any statement suggesting otherwise is not accurate. Furthermore, after the driver had to leave, we offered to arrange another van at 2:00 PM by applying only an additional surcharge, rather than charging you for a completely new transfer, which would normally be the standard procedure. Unfortunately, we did not receive confirmation to proceed with that solution. We fully understand your disappointment with the delays and difficulties you experienced at the airport. However, we believe it is important to be fair and transparent: our team and driver made every reasonable effort to assist you, even though the issue was beyond our responsibility. We always care deeply about our customers’ experience and do our best to provide reliable, professional service. We are sorry that this situation ended in frustration, but we cannot accept statements that do not reflect the actual facts. We sincerely hope you enjoyed the rest of your time in Italy. Best regards
Our driver arrived a few minutes early. He was friendly and professional. It was a very good experience.
Was never able to make contact with the driver at the cruise port. Victor needs a clearly marked meeting area rather that just a dropped pin on a map.
We are truly sorry for your disappointment; however, we must clarify that our driver was on-site and fully compliant with the scheduled service. According to the booking, your pick-up time was 08:00 AM. The driver sent you a message at 07:54 AM, informing you that he was approaching the security gateway, and then waited for you until 08:30 AM — well beyond the standard waiting time included in the service. Unfortunately, you never showed up. Our operations team also reached out through Viator messages and repeatedly tried to call your mobile number, which was constantly unreachable. We only received your message after 9:00 AM, over an hour past the scheduled pick-up time. We always provide a clear meeting point, along with the driver’s name and contact number, precisely to assist travelers who may have difficulty locating the correct area. In this case, the driver was waiting at the designated exit with a sign bearing your name — photos and call records confirming this have already been shared with Viator’s customer care. We kindly remind future guests to ensure their mobile phones are active and reachable while traveling, so our staff can promptly assist in case of any confusion. It is disappointing to receive a negative review for a situation that was entirely beyond our control, as our team did everything possible to deliver the service as planned.
The driver picked us up at our guest house and transported us directly to the cruise ship. He was on time and very helpful.
Do not rely on this company to provide efficient transport. We waited 50 minutes outside the Cruise terminal for collection. Even though we had booked a terminal transfer the driver had been sent to a private address in Cittavicha. We were left standing in the heat with 4 over 80’s while my husband tried to find someone to translate where we were to the driver. When he finally turned up he was apologetic but not acceptable. We paid alot of money for this transfer to Rome and in all of our travels over last 6 weeks only time we have been let down.
I requested a private transfer from Casavecchia cruise terminal to FCO with a 6:30a pickup, as we had a 10am nonstop flight back to USA on American that could be tight if timing not right. All worked out as we were able to get off the ship by 6:30a and our driver was right on time.
The driver arrived on time, he was very polite, friendly and very helpful. I would recommend this company without hesitation.
Loretta was our driver and she was very cautious of her driving and was an unbelievable young woman. I would recommend her for your journey as she pointed out important land marks.
The ride from the hotel to the cruise terminal was a seamless and enjoyable experience. The driver arrived ahead of schedule, demonstrating professionalism and punctuality. Their courteous demeanor made the journey pleasant, engaging in polite conversation while maintaining a focus on safety. The vehicle was clean and comfortable, contributing to a smooth ride without any delays or issues. The driver navigated efficiently, ensuring a timely arrival at the cruise terminal. Overall, the service exceeded expectations, providing a stress-free start to the trip. This reliable and professional transportation set a positive tone for the cruise, leaving a lasting impression of quality and care in every aspect of the journey.
The company worked with us on changes in debarking timing. Our driver, Simon, met us promptly and gave us a pleasant drive to our hotel.
