Auckland Lufthavn Privat envejs- eller returtransfer
Beskrivelse
Bekræftelse vil blive modtaget ved booking De fleste rejsende kan deltage Dette er en privat tur/aktivitet. Kun din gruppe vil deltage
Turmuligheder
Højdepunkter
Hvad er inkluderet
Afhentningssteder og tider
Nyd en glat og problemfri rejse mellem Auckland lufthavn og dit Auckland hotel. Mød din chauffør ved ankomsten på lufthavnen eller på dit hotel, og rejs i komforten af et privat klimaanlæg med wifi om bord og flaskevand og snacks. Vælg mellem en one-way ankomst / afgang transfer eller forudbestille din tur og tur transfer på forhånd og undgå at vente rundt for en taxa. Privat overførsel fra dør til dør med meet-and-greet-service Rejs med privat køretøj med wifi og flaskevand Maksimere din tid: ingen ventetid eller kø for taxier Vælg mellem en tur- eller tur-transfer
Rejsendes vurderinger
Vigtig information
- Spædbørn og småbørn kan køre i barnevogn eller klapvogn
- Servicedyr er tilladt
- Der er adgang til offentlig transport i nærheden
- Specialiserede sæder til spædbørn er tilgængelige
- Velegnet til alle fitnessniveauer
Anmeldelser(17)
Very nice driver and very ok car. He was punctual and the car was new and super clean. We did like it.
Met us at airport, on time, and helped with luggage. Dressed very professional in a suit and gave us commentary as we drove to our airbnb. We had to stop to pick up a key and extremely kind to do so, even offering to go in with me to obtain it.
Driver met us as planned. Took care of our luggage. He was pleasant and we felt comfortable driving with him.
Our flight was delayed and arrived in Auckland over an hour late. The transfer service contacted us PROOR to departure, approximately 17 hours before our arrival time, to say they noticed we had been delayed and they would need to adjust our pickup time with their schedule. When we landed late, the transfer company kept us informed of our driver’s location. The driver, Garry, even called us. Garry was extremely helpful and pleasant and was an excellent driver. The vehicle, a VW SUV, was comfy and clean. I have had other transfer services cancel when our plane was delayed by more than an hour. But, they kept us well informed and, after a 15 hour flight, it was great to know they were still going to get us. Thank you Garry and the service!
Our Airport pickup was over an hour late due to breakdown of vehicle. Operator did not know of this until I called that we had not been picked up. Once transportation arrived, the driver was excellent and the van was wonderful.
Thank you for your feedback and for bringing this to our attention. We sincerely apologise for the delay to your airport pickup caused by an unexpected vehicle issue. We understand how frustrating this would have been after your arrival, and we regret that our communication did not meet expectations. We are pleased to hear that once the replacement vehicle arrived, the driver provided excellent service and that the van met your expectations. To acknowledge the inconvenience caused, we would be happy to arrange a future travel credit if you wish—please feel free to reach out to us via Viator so we can assist. Your feedback has been shared internally, and we have taken steps to strengthen our contingency and communication procedures going forward.
Easy to book! Only problem we had was not having a clue where to meet the driver. We walked to the location of the pick up Spot only to find out he was inside the airport. Fabulous vehicle and so clean!!!
Our plane was late but the driver was still there to meet us. They had called as we disembarked the plane giving us confidence that they were waiting
Prompt and driver knew his way to get through traffic to the airport. Nice black premium SUV too! Great value for price.
Viator and the car service made it incredibly easy to connect with the driver, Taran, and to find the driver after a very long journey from the US and a lengthy immigration process. Taran was professional, pleasant, and very helpful. I would be very happy to use this service anytime I return to Auckland.
My friends booked an airport transfer with this company, there was no one at the Auckland Airport to meet us, we waited at the Meeting point for a while and then took a taxi to our hotel. We left messages but the driver called us when we were already at the hotel. Not professional at all.
Hello Janet, Thank you for taking the time to share your feedback, and we are genuinely sorry to hear that you felt disappointed with your experience. After carefully reviewing our records and speaking with the assigned driver, we would like to clarify a few important details: • Your chauffeur arrived early at Auckland International Airport and waited at the confirmed meeting point (Alpress Café / Arrivals Hall) as instructed in your booking. • The driver did not receive any calls or messages from the passengers while waiting. • After waiting for a considerable time with no response, the driver attempted to contact the guest — but by then, you had already left the airport. • At no stage did the passenger make themselves identifiable at the meeting point, which made it difficult for our chauffeur to locate you in a busy arrivals area. We completely understand how frustrating travel days can be, and our intention is always to provide a smooth and seamless experience. However, successful airport pickups do require two-way communication, especially when locating passengers in crowded terminals. If you could kindly share the phone number that was used to contact us or screenshots of the messages you mentioned, we would be more than happy to investigate further to ensure nothing was missed on our side. Our team remains committed to delivering the highest level of service, and we hope you might consider giving us another opportunity in the future.
