4 Days Galápagos - Isabela Islands og Santa Cruz
Beskrivelse
Vi vil nyde de charme, der giver os, de smukke Galapagosøer. Vi får mulighed for at leve så tæt på de fascinerende arter, der skjuler disse fortryllede øer. Du kan nyde de mest væsentlige og repræsentative aktiviteter fra to fascinerende og vigtige øer: Santa Cruz og Isabela
Turmuligheder
Højdepunkter
Hvad er inkluderet
Afhentningssteder og tider
Afhentning fra lufthavnens ankomstdør, hotellets lobby eller / og dokker specificeret på turen.
Rejsendes vurderinger
Vigtig information
- Anbefales ikke til rejsende med rygskader
- Anbefales ikke til gravide rejsende
- Anbefales ikke til rejsende med fare for hjerte-kar-sygdomme
- Velegnet til alle fitnessniveauer
- Sørg for at bestille et fly med tidlig ankomst til Baltra lufthavn på dag 1 (før kl. 11) for at følge rækkefølgen af den viste rejseplan.
- Rejseplanen kan ændres på grund af Galapagos National Park-regler eller omstændigheder uden for vores kontrol (force majeure) - ingen refusion vil blive anvendt i disse tilfælde.
Anmeldelser(3)
This BM tours is terrible. Completely untrustable, & absolutely NO communication with us, the clients. None of our guides or drivers spoke Any English, only Spanish whilst all other tour groups had English speaking guides & drivers. Hotels were good, But set meals were average at 1 restaurant & terrible at the other. For our 1st lunch, we were dropped at the street & told to go for lunch. When asked that the lunch should be included, he said oh yes. Here's $10, go have lunch, that's all I got. That Lunch costs us $32, in total. In total we had to pay an extra approx $150, for expenses that should have been included, But were not. Pls DO NOT BOOK WITH THESE PEOPLE. AWEFULL.
We are deeply sorry to hear that your experience was not what you expected. We take our customers' feedback very seriously and are committed to providing quality service. We apologize for the lack of communication you mention and understand your frustration regarding the lack of English speaking guides and drivers. This is something we will review and take into consideration for future improvements in our services. Regarding the additional costs you mention, we regret that there was confusion as to what was included in the package. We will investigate what happened to avoid similar situations in the future. We appreciate your honesty and the opportunity to improve through your feedback. Thank you again for sharing your experience and we apologize for any inconvenience caused.
On the last day, I wasn't picked up from the hotel as scheduled. I had to take a private taxi to rush to the airport and eventually missed my flight that day. When I requested refund, the local tour company honored it and provided partial refund. This type of issue can be avoided if the tour operator provided customer with local tour agent on the island so that I could have contacted them directly.
Hi Travellers! This is Joel. I am finally at home! I am from New York and I spent last week in the Galápagos Islands for the holidays and I am so happy to start this year after this incredible trip. Ecuador is amazing, the nature, community, the landscapes are out of mind! I was there with my family and we enjoyed so many activities with a smart, funny and friendly tour guide! I recommend BM Tours to everyone who wants to enjoy this beautiful country. They provided to me all the information about what I should bring and do. Thank you BM TOURS
Hello Joel, Thanks for your comment. We understand the importance of experiences and emotions of our passengers and that is what we work for. We are very happy you enjoyed this beautiful destination with your family. Hope you come back soon!
