1 time af ATV + 1 time ridning - - gratis videoer og billeder
Beskrivelse
XPLOR ADVENTURE GROUP tilbyder mere end ATV ture. Hos os kan du have det sjovt og spise frokost - der er en fuld størrelse restaurant i vores park, ridning og meget mere! Aktiviteten er velegnet til naturelskere og eventyrsøgende. 1. Spændende eventyr: Tag på en hjerteskærende rejse gennem Miami's mangfoldige terræn, fra frodige skove til robuste stier. 2. Top-notch tur: Ledet af eksperter guider, opdage skjulte perler og naturskønne pletter uden for den ramte sti, der sikrer en immersive oplevelse. 3. Uoverensstemmende værdi: Nyd et overkommeligt men uforglemmeligt eventyr, perfekt til solo rejsende, par eller grupper af venner. 4. Fleksibilitet: Med daglige og timevis ture, passer denne spændende escapade ind i din tidsplan er en brise. 5. Praktisk beliggenhed: Kun 20 minutter fra Miami International Lufthavn Det bliver en rejse, du aldrig glemmer! Bemærk: vægtgrænse på 350-400 pounds per ATV og 250 lbs per hest Du skal være 18 år eller ældre for at deltage
Turmuligheder
Højdepunkter
Hvad er inkluderet
Rejsendes vurderinger
Vigtig information
- Anbefales ikke til rejsende med rygskader
- Anbefales ikke til rejsende med fare for hjerte-kar-sygdomme
- Anbefales ikke til gravide rejsende
- Velegnet til alle fitnessniveauer
- Alle kunder skal underskrive en ansvarsfraskrivelse før turnéen
- vægtgrænsen pr. ATV er 350-400 pounds
- Alle kunder skal underskrive en dispensation før turen. Hold id og kreditkort med dig, da det er nødvendigt for at fuldføre fritagelsen og betale depositum.
- Hvis du har brug for mere end 1 ATV, kan du foretage flere bookinger
- Skal være 18 år for at deltage, hvis du er under 18 behøver kørekort for ATV
Anmeldelser(12)
DO NOT BOOK THIS EXCURSION! I paid $200 a week in advance for an hour of ATV riding and an hour of horseback riding, then upon arrival I had to $500. we had to pay $130 per person and $200 for a “deposit” we were promised that it’d be returned at the end of event. It did not come until a week or so later! We rode atv’s for 15 minutes.. 30 tops, then we rode horses again for only 15 minutes. So my question still till this day is what did I pay $200 for?? That’s a total of $700 we paid for something we didn’t even receive! Oh and the “pictures and videos” is one picture taken on your own phone. Read this review, save your money and don’t get scammed like us!! There are far more better things to do and for less money
Hi, thank you for your feedback. We’re sorry to hear that you felt disappointed, but we do want to clarify that all pricing details, additional fees, deposits, and activity durations are clearly outlined in the product description before purchase. We always encourage all guests to carefully review this information prior to booking to avoid any confusion. The security deposit mentioned is refundable and may take a few business days to be processed depending on the payment method, which is also explained in advance. We regret if the experience did not meet your expectations, but we do not engage in misleading practices. We appreciate your feedback and will continue working to improve clarity and communication for all guests.
I do not like how they process everything I paid everything on Groupon but then when you get there it’s a lot of fees they added up to think you paid everything in advance but hits you with 300$ additional fee charges then the place was like in a honeycomb hide out just crazy how they lied when I asked was it any deposits or anything I had to pay they said no but then get to the tour and additional 300$ charge is crazy and it’s not a deposit either so don’t even get it back yea never again
Hi, thank you for your feedback. We do need to clarify that the information mentioned in your review is not accurate. All fees and requirements are clearly stated on the Groupon voucher, including any additional fees and the security deposit. We always recommend carefully reviewing the full details before purchasing to avoid any confusion upon arrival. There is no intention to mislead any of our customers, and transparency is very important to us. If anything was unclear, our team is always available to answer questions prior to your visit. We appreciate your feedback and will continue working to ensure all information is as clear as possible for future guests.
Be sure to get contact information prior to going to the meeting spot we waited 30 min and had no idea where our tour guide was until we called customer service and then only got to do half the experience and still paid full price.
Thank you for your feedback. We’re very sorry for the confusion you experienced at the meeting location. We understand how frustrating it must have been to wait without clear communication. Our goal is always to make the check-in process smooth and ensure every guest enjoys the full experience they booked. We appreciate you bringing this to our attention, and we will work on improving our instructions and communication so future guests can easily connect with their guide upon arrival. We’re glad you were still able to participate in part of the experience, but we truly apologize that it did not meet your expectations. Your feedback helps us improve, and we appreciate you taking the time to share it with us.
I have to be honest, I feel terrible writing a bad review because the ATV is 10/10 experience. There is a separate tour that includes only that. Search Xplor Adventure Group in Miami. The tour guide is 10/10. Photos included. The horseback riding part, however, was a disaster. I booked this tour expecting a calm, relaxing experience. After payment, we were informed the actual cost was more than double due to additional, made up fees (Horse fee? Seat fee?) that were in the fine print. Understandable but more than DOUBLE is insane. The tour was led by a young couple on a very noisy mini ATV directly in front of us the entire time, going 2mph. Instead of enjoying the ride, we were stuck behind loud engine noise and inhaling exhaust fumes. When we attempted to ask questions, we were ignored, as the guides were focused on each other. They were literally making out and rubbing up on each other the entire time. The male didn't speak English. Assuming I didn't speak spanish, I heard him mention how annoyed he was that we were "interrupting their time." At one point, my horse unexpectedly turned and began galloping in the opposite direction. As someone with no prior riding experience, I had to calm and redirect the horse myself. The guides did not notice I was missing for several minutes. Another staff member later mentioned we would be able to pet and feed the horses after the tour, but that did not happen. Although the booking stated photos and videos were included, none were taken of us or offered. Instead, a staff member recorded the tour guides in their vehicle. When we returned to the stable, the horses were unhooked and the staff walked away without an explanation or closing remarks. Not one word. After standing there for a few minutes we got the hint and walked up to the woman in the stable and thanked her, wishing her a good night. "Ok..." was her reply. Overall, the experience felt disorganized and unprofessional, especially given the final price.
Thank you for taking the time to share your feedback. We truly appreciate your kind words about the ATV portion of the experience and our tour guide. We're very happy to hear that part of the tour was enjoyable for you. We are, however, very sorry to hear that the horseback riding portion did not meet your expectations. What you described is certainly not the level of professionalism or service we aim to provide. Your comments about the guide’s behavior, communication, and overall organization are being taken seriously and will be addressed directly with our team to ensure this does not happen again. Regarding pricing, we always try to clearly explain that ATVs are priced per vehicle (up to two people) while horseback riding is priced per person. Any additional fees are listed during booking so guests can review them before confirming. That said, we understand how frustrating it can feel if the pricing was not clear, and we will review how this information is communicated to make it more transparent. We are also sorry to hear that you did not receive the photos or the opportunity to interact with the horses afterward as mentioned. That is normally part of the experience and we will look into what happened that day. Your feedback helps us improve, and we truly appreciate you bringing these concerns to our attention. If you would like, please contact us directly so we can personally address your experience and see how we can make this right. Thank you again for visiting us.
These guys got the adventure part down! The business part, a little rough still. The people are great and make sure you have a good time! Manalito was great! Extremely kind and wanted to make sure we had fun, great videos, and pictures! We were horse back riding and ATVing. There was confusion from the get go. I am not sure if it's the viator apps problem or the businesses. There was an extra $130 per person charge after we paid the $200 on viator. This is a hidden fee that is stated on Viator but you have to search for it. But then the charges are vague and makes you think it's what you are already being charged. This feels crooked. So what I though was a $200 reservation for my husband and I was actually a $488.20 reservation. Why the dont say it's $230pp i dont understand.
when you guys booked Viator and fare harbor send and email with your confirmation and the balance due at the location sorry for the confusion
The trip ended up being pretty fun but the organization as far as arrival location and sequencing and extra deposits and fees wasn’t ideal. Had to get a car wash right after as they make you drive down this long sandy road to get to the place. If you want to do horses first you should call and tell them so they send you directly there first instead of back and forth from atv place.
Thank you for your feedback! We’re really glad to hear that you still had a fun time on the experience. We appreciate you pointing out the areas where the organization could be clearer, especially regarding arrival locations and the order of activities. For guests who book multiple experiences, we’re always happy to arrange the sequence—such as starting with the horses—when requested in advance, and we’ll continue working on making those instructions clearer to avoid any back and forth. Our property does include some sandy roads as part of the rural setting where the activities take place, but your feedback is very helpful and we truly appreciate you sharing it. We hope to welcome you back again for another adventure!
It was very fun. The horses were absolutely beautiful and well trained . ATV riding was fun (make sure to cover your face lots of dirt ) All the staff at both places were INCREDIBLE! We enjoyed our time .
Thank you so much for your kind review! We’re thrilled to hear you had such a fun time. Our team works hard to make sure both the horses and ATVs provide a great experience, so it means a lot to hear that you found the horses beautiful and well trained. And yes — the ATV ride can definitely get a little dusty, but that’s part of the adventure! We’ll be sure to share your kind words with our staff. They’ll be so happy to know they helped make your visit memorable. We truly appreciate you coming out and hope to see you again soon!
The experience was super beautiful but, the $100 experience is not really $100, we went with 3 people had to pay $400 on top of the $100 initial booking plus an $300 deposit.
Thank you for your feedback! We’re really glad to hear you found the experience beautiful. Just to clarify, the initial booking covers part of the experience, and the remaining balance and refundable deposit are collected at check-in. We always aim to keep this information clear in the booking details. We truly appreciate your visit and hope to welcome you again!
Wonderful 1st time experience for me and my husband Carlos was great tour guide 🙌 will definitely come back it's a must. !!!!!!
Thank you so much for your kind review! We’re so happy to hear you and your husband had a wonderful first experience. We’ll be sure to pass your kind words along to Carlos — he’ll be thrilled to hear it! We truly appreciate your visit and can’t wait to welcome you back again soon.
Please this is the best experience ever, I recommend it ♥️♥️I enjoyed & the credits goes to Carlos♥️♥️
Thank you so much for the amazing review! We’re so happy to hear you had such a great experience and truly enjoyed it. We’ll definitely pass the love to Carlos — he’ll be very happy to hear this! Thank you for the recommendation, and we hope to see you again soon!
